This was my first time using this shop. I was kept well informed as to the progress of the service. The shop manager and entire service staff are all very friendly and knowledgeable and I was very satisfied with the service. In the future, I will be using this shop again and would reccomend it to anyone needing car repairs. The only negative thing was that I had an appointment for 10:30am, but the car was not started until an hour latter. However, I was kept informed. When dealing with car repairs, one must understand that sometimes jobs take a bit longer than anticipated so sometimes this happens. Regardless of the delay, I was kept informed and the shop still earns 5-stars. Their customer & technical service is excellent.
CES! Thank you for choosing Pals Ocala Auto Repair for your car service. We're glad to hear that our team kept you well informed throughout the process and that you found them friendly and knowledgeable. We're thrilled that despite the delay, you were satisfied with our customer and technical service, and we thank you for your 5-star review. We look forward to serving you again in the future and appreciate your recommendation.
- PALS Ocala Auto Repair