Reviews - Page 50 - PALS Ocala Auto Repair

Joselie Sanchez

6/17/2023

First time visiting location and made me feel at home told them my issues and did exactly that not pricey at the same time within budget and went completely out of their way to deliver my vehicle due to work schedule. Chuck made us feel like family and made the impossible possible. One fact I live by everything is possible and you get what you pay for

Thank you so much for sharing your positive experience, Joselie! We're happy to hear that our team at PALS Ocala Auto Repair made you feel at home and provided excellent service within your budget. It's our goal to go above and beyond for our customers, and we're glad that Chuck made the impossible possible for you. We truly appreciate your support and look forward to serving you again in the future.

- PALS Ocala Auto Repair

David Williamson

6/16/2023

We were on our way from Atlanta to Orlando and the air conditioner stopped working on our 2017 Hyundai. It is summer so it is hot and there is no way we could survive without Air Condition. We ended up at Pals after stopping at a few placed. Chuck and Shelly, I believe that is the receptionists name, were AMAZING. Some of the nicest people I know and very accommodating. The bays were full, but they figured out a way to get our car looked at quickly. Chuck ran a tight ship and knew what was going on, but sat and chatted with us and made us feel right at home. Then, they figured out there is a factory defect and that weirdly, our AC started working. Chuck refused to charge us for even looking at it! He was very knowledgeable and pointed out that there are community boards talking about this issue (which I later confirmed). God forbid I ever have car problems again, but this is where I will go to if needed. The only "negative" I have about Pals is that I wish they were close to where I lived because I would use them above anyone else. Honest. Nice. Very knowledgeable. Thank you Chuck and Shelly!!

Thank you so much, David, for your kind words about Chuck and Shelly! We are so glad that you had a great experience with us and that we were able to help you out with your car troubles. We are proud to have such knowledgeable and friendly staff members who are always willing to go the extra mile for our customers. We are also glad that you were able to find the information you needed about the factory defect and that your AC started working again. We hope that if you ever have car troubles again, you will think of us and come back to Pals Ocala Auto Repair.

- PALS Ocala Auto Repair

Bob Brown

6/15/2023

Thank you, Bob, for choosing Pals Ocala Auto Repair! We appreciate your four-star rating! We would appreciate feedback to make your visit a five-star next time.

- PALS Ocala Auto Repair

Steve Jacobs

6/12/2023

Very nice people, efficient operation, thorough explanation of repairs.

Thank you, Steve, for your kind words! We strive to provide thorough explanations of repairs to ensure transparency and customer satisfaction. We appreciate your feedback and look forward to serving you again in the future.

- PALS Ocala Auto Repair

CES

6/12/2023

This was my first time using this shop. I was kept well informed as to the progress of the service. The shop manager and entire service staff are all very friendly and knowledgeable and I was very satisfied with the service. In the future, I will be using this shop again and would reccomend it to anyone needing car repairs. The only negative thing was that I had an appointment for 10:30am, but the car was not started until an hour latter. However, I was kept informed. When dealing with car repairs, one must understand that sometimes jobs take a bit longer than anticipated so sometimes this happens. Regardless of the delay, I was kept informed and the shop still earns 5-stars. Their customer & technical service is excellent.

CES! Thank you for choosing Pals Ocala Auto Repair for your car service. We're glad to hear that our team kept you well informed throughout the process and that you found them friendly and knowledgeable. We're thrilled that despite the delay, you were satisfied with our customer and technical service, and we thank you for your 5-star review. We look forward to serving you again in the future and appreciate your recommendation.

- PALS Ocala Auto Repair

Craig Cook

6/11/2023

I have a 1957 T-Bird and I had trouble keeping it running. Had the car towed to Pal's and was very happy with them. The staff was very knowledgeable and fixed the car in a very reasonable time frame and at a decent price. Will definitely use them again.

Thank you for choosing PALS Ocala Auto Repair, Craig! We're thrilled to hear that our knowledgeable staff provided excellent service for your 1957 T-Bird. We're glad we could fix the car promptly and at a reasonable price. We appreciate your feedback and look forward to serving you again in the future.

- PALS Ocala Auto Repair

craig cook

6/11/2023

Thank you for taking the time to leave a star rating for Pals Ocala Auto Repair. If you have any specific comments or suggestions, please feel free to share them with us. We value your input and hope to have the opportunity to serve you even better in the future.

- PALS Ocala Auto Repair

J. Patrick Dolder

6/10/2023

Wow! Terrific Service for 23 years! Thank You Pals!!

Thank you so much for your kind words and loyalty, J. Patrick Dolder! We truly appreciate your continued trust and support over the past 23 years. At PALS Ocala Auto Repair, we strive to provide exceptional service to all our customers. We look forward to serving you for many more years to come. Thank you for choosing PALS Ocala Auto Repair!

- PALS Ocala Auto Repair

James Marr

6/9/2023

Great Service

Thank you for choosing PALS Ocala Auto Repair and for taking the time to leave us a positive review, James! We're delighted to hear that you had a great service experience with us. Our team strives to provide exceptional service and quality repairs, so your feedback means a lot to us. If you have any further automotive needs in the future, please don't hesitate to reach out. We're here to assist you.

- PALS Ocala Auto Repair

Judy Bobo

6/8/2023

Great people and great service! Had two other places work on our vehicle and got it back both times with the problem still there. Pals definitely knows what they are doing and can fix problems on older vehicles. I highly recommend Chuck and his mechanics at Pals Auto repair.

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