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Ocala Auto Repair

Call Us Today: (352) 854-9300
5

Chuck and Shelly was exceptional with customer service. I was not able to get my car fixed at the time due to traveling and had a blown engine. I would recommend the shop.

Thank you so much for the high recommendation, Yolanda. It is an honor and a pleasure serving you and your vehicle.

- PALS Ocala Auto Repair
5

Our daughter’s 2006 Jeep began acting up while she was driving from VA to Ocala, to visit family. As her mom, I was very nervous. Chuck and Shelly were very understanding. While talking when we dropped off her Jeep, Chuck showed me pictures of all the 60’s muscle cars that they have done frame-off restorations on. Another point in their favor. No one is going to spend that kind of money unless the shop is excellent! Chuck quickly found the problem, had the necessary switch, and went on to look over the whole car to make sure she wouldn’t get stuck because of another issue. He said as a dad, he would want that for his daughter. That cemented my impression of PALS! Additionally, her repairs are warranted for 36 mo because the shop belongs to a repair network called Technet, with shops all over the US. Hopefully there is a Technet near her in VA, and that they will be able to give her Jeep the care it needs to keep her rolling, going forward. Excellent timely service by two caring people. I would not hesitate to bring my MB there, if needed while down to visit family.

Thank you so much for sharing your positive customer service experience with us. It's greatly appreciated and we look forward to seeing you at the next service. :-)

- PALS Ocala Auto Repair
5

Very helpful

Thank you for the five stars! :-)

- PALS Ocala Auto Repair
5

They did my first service on my 2020 ST Explorer. Thank you Ivan. He is a great technician. Such excellent service I only let them touch my ST. Explorer.

Thanks for the rave review, Michele. You’ve made our whole day! Thanks for coming in to see us. :-)

- PALS Ocala Auto Repair
5

You service our other car did excellent job. You was very honest . Thanks for great service

Thank you so much for the kind words, Mitzi! We appreciate your support. :-)

- PALS Ocala Auto Repair
5

As always prompt, professional service. Nice to know that all customers are treated with the same level of professionalism. Thank you Chuck, Shelly, Jim, Lester, Ivan and Joe for your commitment to excellence!! J. Patrick & Linda J.

Thank you so much for the kind words! We appreciate your support. :-)

- PALS Ocala Auto Repair
5

Great business, great service. Very reliable and honest.

Thank you for the five stars, Amanda! :-)

- PALS Ocala Auto Repair
5

from the moment Shelly picks up the phone till Chuck turns my vehicle over to me, I always experience a professional and thoughtful experience- and the owners, Pat and Linda are top notch people. I have been having my cars serviced here for over 10 years and I won't go anywhere else (except for warranty work).

Thank you so much for the high recommendation, Lori. It is an honor and a pleasure serving you and your vehicle.

- PALS Ocala Auto Repair
5

The entire staff was friendly and extremely professional. Thank you for your courteousness and honesty!

Thanks for the heartfelt review, Michelle. You’ve made our whole day! Thanks for placing your trust in us. :-)

- PALS Ocala Auto Repair
5

Excellent, honest attention to detail.

It was an honor and a pleasure serving you, Richard. We look forward to seeing you at the next service. :-)

- PALS Ocala Auto Repair
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