Ocala Auto Repair

Call Us Today: (352) 877-2729
5

I went in for an oil change and an issue with my headlight. I had the issue with the headlight for a while they were able to track down the issue within minutes. Very knowledgeable and courteous staff. Under new management that has transformed this garage. Bravo! Highly recommended!

Thank you for the wonderful review, Mike! We’re so glad our team was able to quickly find and fix the issue with your headlight. We truly appreciate your recommendation and your kind words about the new management!

- PALS Ocala Auto Repair
1

Too much to go through but if you have a slingshot, this is not the place to do business unless you want to pay 40% more than even ridenow, and their ex employees will send you text messages.And it'll take them a week and a half to produce the estimate. Lolololol $1300 for a drive belt. That said, I can always take comfort that a "foreman" is writing the estimates where your parts are 400% over retail. They should be working on clown cars. It would make more sense.

We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. The delay in communication was due to a former employee, being malicious and we understand how frustrating that must have been — it’s one of many reasons they’re no longer with our team. As for the estimate, the Polaris Slingshot doesn’t have established labor guides for anything but the engine , which makes it challenging to give an accurate quote without first inspecting the vehicle. Our goal is always to provide fair, transparent pricing and clear communication, and we’re taking steps to ensure this situation doesn’t happen again

- PALS Ocala Auto Repair
5

Stopped in after doing a google search and reading the reviews. My brakes were making noise and I thought I needed to get them done. I wasn’t sure I’d be able to get in, they were busy, the gentleman up front was kind enough to squeeze me in to check my brakes and a leaking tire, and I was in and out within an hour. He explained my brakes were fine, just noisy, but they were good and they were able to fix my tire that had a nail in it. I will be back for sure!

We were happy to help Brandy! Thank you for taking the time to leave a review and help our neighbors find us!

- PALS Ocala Auto Repair
5

Wheel bearings

We are so glad we could help!

- PALS Ocala Auto Repair
5

All ladies who have anxiety about having to take your car in for repairs , this is the place to go !! Finally found a place that wont try to overcharge us or add on things that we don't need !! Pals is honest and they do an amazing job, and they're working on getting loner cars just in case your repairs take awhile. I won't ever go anywhere else, you have a client for life with me . Thank you so much for taking care of me and my vehicle!!

Fantastic Melissa! We are so glad we have earned your trust. Thank you for taking the time to share your experience with our friends and neighbors in Ocala!

- PALS Ocala Auto Repair
5

I took my car in to have the scheduled maintenance done and was pleased with the results. Price was reasonable and service was delivered on time and at a fair price.— I spoke to the new owner when I called in initially and he explained that he had purchased the business a few months ago and is on a mission to make his business the most reliable, honest and a fair value in Ocala. I experienced great service from Lloyd and I would say the new owner is driving the business and his service culture in the right direction. — Thanks!

Awesome Rich! We are trying very hard to earn the trust of our friends and neighbors by being transparent and fair. Thanks for taking the time to leave us a review!

- PALS Ocala Auto Repair
5

They are very knowledgeable and reasonably priced. Plus the only place in town that can work on a Tesla.

We are happy to help! Thanks for taking the time to leave us a 5 star review!

- PALS Ocala Auto Repair
5

Very nice people, went over all work involved.

Thanks for taking the time to leave a review. We are happy to help.

- PALS Ocala Auto Repair
5

Everyone was courteous and polite. I feel they handled my issue with my TMPS sensor properly and in guidelines of the estimate. Good job, good people, a little difficult to find your first time, but I will surely be back if the need arises

Thank you for your kind words, Alex! We’re glad to hear our team handled your TPMS sensor issue to your satisfaction. We appreciate your patience finding us and are happy to know you’ll be back — we look forward to seeing you again!

- PALS Ocala Auto Repair
5

Thank you so much for the 5-star review, Keith! We’re so glad to know you had a great experience with us. Your support means a lot to our team, and we look forward to serving you again!

- PALS Ocala Auto Repair
PALS Ocala Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call PALS Ocala Auto Repair (352) 854-9300 if you have any issues in accessing any area of our website.