Ocala Auto Repair

2124 reviews
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4

Took a bit longer than anticipated to complete the investigation for the oil leak. Additionally, as a safety note, While waiting we noticed the entry area of your facility may not be in compliance with city fire codes since the ceiling fire sprinklers are covered with plastic and tape from painting the ceiling. They won't work in the event of a fire.

We appreciate you taking the time to leave a review. We've been updating the facility and forgot to unwrap those after painting. Thanks for pointing that out. We'll be sure to handle that immediately.

- PALS Ocala Auto Repair
5

What more can I say about Pal's!? Friendly service & the job done right. Need auto repair? Don't waste time with anyone else because I won't be anymore now that I've found them.

Thank you so much for the amazing review, Danielle! We’re glad you had a great experience with our friendly service and quality work. It means a lot that you trust us with your auto repair needs—we truly appreciate your recommendation and look forward to serving you again!

- PALS Ocala Auto Repair
5

Very nice people work here. You know it is always a pain to go to the garage to get your car worked on...they make it better! I would recommend Pals to anyone.

Thank you for your kind review! We are glad our team made your visit easier and more comfortable. We truly appreciate your recommendation and your support.

- PALS Ocala Auto Repair
1

They are over priced i would have had them do the work but me being a mechanic 3 grand for something I didnt go in for is crazy do better

I'm sorry we did not meet your expectations for the FREE service we provided. Yes, we decided NOT to do the alignment you requested due to the state of your vehicle. We could've taken your money and do a service that would not fix your issue for longer than a few minutes. Instead we gave you a FREE vehicle inspection for the items you should be addressing to make your car safe to drive. You've embellished the price we quoted by 23% which is competitive with the other shops in the area. Alignment -was not able to perform alignment at this time Technician Concerns Control Arms Passenger side lower control arm bushing gone. Suggest replacing both lower control arms. Check Tires and Wheels And Set Tire Pressure Suggesting 4 tires 2/32nds low front tread Dry and cracking bad rear tires 195/65R15 * 3 lug nuts and studs (broken) Other Right front hub bearing has lots of play Suggest replacing both sides Ball Joints Control arm bushings bad

- PALS Ocala Auto Repair
5

New owners seem to be professional and efficient. Lester, the technician, has taken good care of our vehicles.

Thanks for leaving a review Brian. We appreciate it. You are a pleasure to work with!

- PALS Ocala Auto Repair
5

Thanks for taking the time to leave a review. We appreciate you.

- PALS Ocala Auto Repair
5

We are so glad we could provide service at a reasonable price. Thanks for leaving a review.

- PALS Ocala Auto Repair
5

Thank you thank you thank you to the gentleman who helped me get my lug nut off

Thank you for your kind words, James! We’re glad we could help you out—it’s what we’re here for. We appreciate your support and hope to see you again if you ever need us.

- PALS Ocala Auto Repair
5

Great Service fair price

Thank you so much for the five stars, Ben! We appreciate you sharing the good news about our auto repair team.

- PALS Ocala Auto Repair
5

Great service fair price

Thanks for allowing us the opportunity to service your Toyota Highlander, Matt. We appreciate your trust and look forward to seeing you again at the next visit

- PALS Ocala Auto Repair
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