Ocala Auto Repair

Call Us Today: (352) 877-2729
1

The new owners of PALS are not to be trusted. They first sent out a rebate check with the old owner's name on it. Imagine my surprise when I found out they "misled not lied" to everyone. This morning, I realized they sold my email address. I am now being spammed because of their underhanded dealings with my information. I will never use you ever again. If Patrick and Linda are reading this. You are missed! Edit: After reading the owners response, read between the lines. Nothing is her fault. And Patrick and Linda never 'shared" my email information. The new owners did! Edit Dec 5, 2025 Once again due to the new owner Shannon's incompetence, I was spammed as she sold my email address. Stop selling my information. Take me out of your system or I will have friends share their views on Women Business Owners that treat other women horribly.

I believe there is a huge misunderstanding and I'm sorry for any confusion. The rebate checks did go out with the old owner's names on them. Unfortunately, our marketing company made an error by not updating our names (which I was very upset about). These are being honored. We don't sell any customer information but do have some automated systems as most businesses do after service for Google reviews, text or email specials, coupons, and service reminders. These can be easily opted out of should you not wish to receive them. If you are receiving any other communication outside of this, I'd be interested to know about it as we NEVER sell any customer information. Please contact me 352-854-9300- Shannon

- PALS Ocala Auto Repair
5

Thank you for the 5-star rating! We really appreciate your support and look forward to serving you again soon.

- PALS Ocala Auto Repair
5

They have a great team! Rob is the man, always the best work!

Thank you for your review, Brogan! We’re thrilled to hear you had a great experience and that Rob provided top-notch service. We appreciate your support and look forward to helping you with any future auto needs!

- PALS Ocala Auto Repair
5

Pals worked on my 2005 Corvette and replaced the automatic transmission cable. I had scheduled the service to be done the previous week but because AAA towing could not get their act together to tow my car to Pals, I had to reschedule and the staff at Pals was very accommodating. My car was towed in on a Tuesday morning, I waited for the repair and I was out of the shop prior to noon. They did an excellent job and took excellent care of my car. Great staff and repairs done right!

Thanks for taking the time to leave a review Tim. We are happy we could help and get you taken care of so quickly!

- PALS Ocala Auto Repair
5

My car broke down on the side of the road late Friday afternoon. Being new to the area, I luckly called Pals Ocala Auto Repair. They where so kind and empathic to my situation. They got me a toe, a ride home and got my car fixed the next day. They were up front about their pricing and it was more than fair. I will never take my car anywhere else. I highly recommend them.

Thank you so much for sharing your experience, Amber. We’re glad we could help you during a stressful moment, especially being new to the area. Our goal is always to be upfront, supportive, and get you back on the road as quickly and safely as possible. We truly appreciate your trust and your recommendation — we’ll be here whenever you need us.

- PALS Ocala Auto Repair
5

We had a 2005 Chrysler Crossfire (Mercedes engine) with a brake fluid leak. Two regular auto repair shops said they couldn't fix it, one German auto repair shop said it would be too expensive to consider repairing, and 2 other German auto repair shops said they wouldn't even look at it. (One of these shops DID recommend PALS.) Took it to PALS and it is now fixed and running great. Their explanation of what and how they did the work showed an attention to detail and willingness to take on the challenge of the problem. We felt that the price was reasonable for the amount of work that it entailed. We could not be happier.

We are so happy to hear it! Thank you for taking the time to share your experience with our friends and neighbors. We are working hard to ensure our family owned and operated business is Ocala's shop of choice!

- PALS Ocala Auto Repair
5

Wish I lived here so I could use them all the time. Owner was really kind and sweet. Had a minor issue with my vehicle and she quickly took care of it without even asking for anything. There are still good people and auto repair businesses in this world!

Awesome Tarek! It was a quick fix. We were happy to get you back on the road. Thanks for leaving a review!

- PALS Ocala Auto Repair
5

This shop has new owners who are committed to great customer service and integrity! Very trustworthy folks and such a convenient location for auto repair in Ocala.

Thank you for telling our friends and neighbors about us and our ethics! We appreciate you Anna!

- PALS Ocala Auto Repair
5

I am really grateful for the job that PALS did on my car. My local mechanic didn't want to work on it but PALs was willing to. They also went out of their way to help me get the car to their shop. They diagnosed the issues and repaired them quickly. I will definitely be back.

Chris, thank you for sharing your car repair experience with us! We're glad our team went the extra mile to help you and provide the needed repairs. We look forward to serving you again in the future!

- PALS Ocala Auto Repair
5

PALS worked on our Class B Pleasureway Ford RV. Great service. On budget. Office personnel and mechanics were easy to work with. Very reasonable prices. We will definitely bring our business to them in the future. DK Smith

Thank you so much for supporting our family owned business! We are so happy to hear about your wonderful experience since this is what we are striving for. Thank you for taking the time help our neighbors find our business.

- PALS Ocala Auto Repair
PALS Ocala Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call PALS Ocala Auto Repair (352) 854-9300 if you have any issues in accessing any area of our website.