Ocala Auto Repair

Call Us Today: (352) 877-2729
1

I took the car in with an shuddering when coasting on the brake. They were unable to find this very obvious issue, but still charge me 180$ for senor reading I could have got at the Autozone.

We did a complete vehicle inspection and provided a much more thorough diagnosis from what an auto parts store can provide. We drove the car, used our scan tools, and did a complete vehicle inspection with pictures which took about an hour. We provided the inspection which you viewed and estimate with our findings. Besides recommending replacing the water pump and thermostat, we recommended some maintenance items that would help your vehicle run more smoothly. Should you take your vehicle to another shop, I am confident they would find the same items we suggested. Please accept my apologies if we did not explain the findings to your satisfaction in a way you could understand.

- PALS Ocala Auto Repair
1

They say they work on teslas but couldnt replace my coolant? Makes no sense, had me stranded for hours. Do not recommend no shade.

We’re sorry for the frustration you experienced. While we do service Teslas, our shop handles maintenance and minor repairs only. Certain systems — including the battery cooling system — require specialized Tesla factory equipment and manufacturer authorization that independent shops do not have access to. If we had spoken by phone beforehand, we would have gladly let you know this to save you the trip. We always aim to be upfront about what we can and cannot service, and we’re happy to help guide customers in the right direction when something falls outside our scope. We appreciate the feedback and wish you the best in getting the issue resolved. — Pals Auto Repair

- PALS Ocala Auto Repair
5

It was my first time there. They were courteous, welcoming, timely and professional.

That’s everything we strive to do! We’re looking forward to next time. Thanks for leaving a review!

- PALS Ocala Auto Repair
5

Very kind, professional, & attention to detail.

We appreciate the kind words. Thank you for taking the time to leave a review.

- PALS Ocala Auto Repair
5

A real Pal 💯 through it all, they were able to assist me right away (replaced ignition coils and spark plugs) having broken down on I-75 and accommodated me and my puppy's needs throughout the day. Thank you.

We so happy you are back on the road! Thanks for leaving us a review! Safe travels!

- PALS Ocala Auto Repair
5

Awesome service honest upfront pricing

Thank you so much for your kind words! We’re glad you appreciated our service and transparent pricing. We really appreciate your support and look forward to serving you again!

- PALS Ocala Auto Repair
5

Absolutely amazing service and price! I was quoted a $1,000.00 from a local dealership service center, and was told I would have to wait 2-3 days for the part! I took my truck to PALS and not only was it done within an hour, the cost was $258.00 for the repair out the door! PALS is a family owned business that really cares about their customers by providing good, honest service! I’ll never take my vehicles anywhere else! Thank you to Rob, Shannon, and the PALS team!

Thanks for the awesome review! We do our best to provide a good value and provide quality work to our customers.

- PALS Ocala Auto Repair
5

I had several things that needed attention on my car and this shop handled everything fast and efficiently. I really appreciated how honest and thorough the team was. My car is running smooth and I'll definitely be coming back!

We are so glad we could get everything handled for you and you are satisfied with the scope of work and time it took.

- PALS Ocala Auto Repair
5

What a fantastic company. I took in a mint exotic with a tire leak issue and they treated the car with incredible attention to high quality care and detail, and fixed everything up quickly and extremely reasonably. While I was there is saw a recent model McLaren, a Ferrari Spider, and several other high end cars mixed in with lots daily drivers and trucks. Kudos to the team at Pals!

Thank you so much for taking the time to give such a glowing recommendation to our shop. We take pride in taking great care of the cars we service.

- PALS Ocala Auto Repair
5

We stopped in to have my A/C evacuated so we could repair it on our own. They were able to get to it almost immediately. They were honest about labor costs up front and the time spent on the vehicle. The owner and staff were very knowledgeable, professional, and friendly. They have created an environment where you are more than comfortable to ask questions and they answer those questions completely. And, for all those less common car types out there, they know how to work on foreign cars! This was my first time in the shop, and I have just found the place I will be bringing my Fiat if we can't do the work ourselves. Thank you, Pals!

It was so nice to have you in our shop. As always we are happy to help. Thanks for taking your time to leave us a review!

- PALS Ocala Auto Repair
PALS Ocala Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call PALS Ocala Auto Repair (352) 854-9300 if you have any issues in accessing any area of our website.