Ocala Auto Repair

2161 reviews
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4

I had previously used PALS and they provided good service. They have now changed ownership and the quality of service remains.

Thank you for your feedback, Ray! We’re glad to hear you had a positive experience in the past and that the same level of quality and service continues under the new ownership. We truly appreciate your trust and support.

- PALS Ocala Auto Repair
4

Thanks for the rating, John! We’d love to make your next visit a 5-star experience. Happy Holidays!

- PALS Ocala Auto Repair
5

Excellent service and fair price. Honest and very professional. You will be happy you took your car to this shop!

Thank you for your wonderful feedback, Steve! We're thrilled to hear that you had an excellent experience with us. Our team takes pride in providing honest and professional service at a fair price. We appreciate your recommendation and look forward to serving you again in the future!

- PALS Ocala Auto Repair
5

Amazing service and they stuck to the schedule they told me. I got my car back on time and they sure fixed the issues with my car. I have a European vehicle and it’s not easy finding good professionals for these vehicles here you will find that.

Fantastic! We were happy to help! Safe travels this holiday season!

- PALS Ocala Auto Repair
5

Pals Auto Repair is hands down the best place I’ve ever taken my car. My engine was leaking oil, and they stayed in constant communication with me throughout the entire process. They went above and beyond by fighting for my warranty to cover the necessary repairs...something the original dealership failed to do, leaving me with a $3,800 bill. Pals Auto Repair has officially earned the number one spot for auto shops I will recommend to anyone. Their customer service is outstanding, and the people there genuinely care about getting you safely back on the road without draining your entire savings. Truly amazing service from an amazing team. Thank you Shannon, Rob, Larry and anyone else who helped deal with my situation and car.

Thanks for taking the time to leave us a review Alexis. We were happy to help you navigate this situation with your warranty.

- PALS Ocala Auto Repair
5

Thank you so much for the 5-star review, Michele We truly appreciate your support and look forward to helping you again.

- PALS Ocala Auto Repair
5

Great experience

Thanks for taking the time to leave a review Bill. We appreciate you and look forward to seeing you for your next maintenance.

- PALS Ocala Auto Repair
5

Had front brakes checked out. Pals advised there is nothing wrong with the front brakes. Everything is well within specs. This is a very good automotive center providing the reasons brakes were not needed at this time. Thanks for the help!

Thanks for taking the time to leave us a review Dave! We wish you safe travels everyday but especially this holiday season.

- PALS Ocala Auto Repair
5

I want to thank Pals Ocala Auto repair for the great job on my truck! Saved me some money on new brakes, rotors and a tune-up. The turnaround was fast and my truck is running better than it ever has. If you're looking for a trustworthy auto repair company, Pal's is the place.

Thank you so much for your kind words, Eli! We're thrilled to hear that your truck is running better than ever. Our team is always happy to help you save money where you can while still ensuring everything is done right. We truly appreciate your trust in Pals Ocala Auto Repair and are grateful to be your go-to shop. We're here whenever you need us!

- PALS Ocala Auto Repair
1

The new owners of PALS are not to be trusted. They first sent out a rebate check with the old owner's name on it. Imagine my surprise when I found out they "misled not lied" to everyone. This morning, I realized they sold my email address. I am now being spammed because of their underhanded dealings with my information. I will never use you ever again. If Patrick and Linda are reading this. You are missed! Edit: After reading the owners response, read between the lines. Nothing is her fault. And Patrick and Linda never 'shared" my email information. The new owners did! Edit Dec 5, 2025 Once again due to the new owner Shannon's incompetence, I was spammed as she sold my email address. Stop selling my information. Take me out of your system or I will have friends share their views on Women Business Owners that treat other women horribly.

I believe there is a huge misunderstanding and I'm sorry for any confusion. The rebate checks did go out with the old owner's names on them. Unfortunately, our marketing company made an error by not updating our names (which I was very upset about). These are being honored. We don't sell any customer information but do have some automated systems as most businesses do after service for Google reviews, text or email specials, coupons, and service reminders. These can be easily opted out of should you not wish to receive them. If you are receiving any other communication outside of this, I'd be interested to know about it as we NEVER sell any customer information. Please contact me 352-854-9300- Shannon

- PALS Ocala Auto Repair
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PALS Ocala Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call PALS Ocala Auto Repair (352) 854-9300 if you have any issues in accessing any area of our website.