Ocala Auto Repair

2142 reviews
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5

Absolutely love the new owners! Saved us a ton of money and time on tires and a new battery!!

Thank you so much, Mary! We’re thrilled to hear you had a great experience with our team and that we could help you save both time and money. We truly appreciate your support and look forward to seeing you again!

- PALS Ocala Auto Repair
1

Tried to over charge me by a lot wanted 3,297$ for a driveshaft replacement, 2,602$ in parts 465$ in labor and tax. Driveshaft is only 1,088$ and I’m having someone install it for 300$.

I'm so sorry we were not able to come together to get your high performance vehicle taken care of. I'm glad you found someone willing to take on that scope of work for your price range.

- PALS Ocala Auto Repair
5

Just needed replacement lifts for the hatchback. Very quick and reasonably priced. I’ll be back for future repairs. Chuck and staff have kept the service level from Pat and Linda.

Thank you for sharing your experience, David! We’re glad we could get your hatchback taken care of quickly and at a fair price. The team will be happy to hear your kind words—we look forward to helping with your future repairs.

- PALS Ocala Auto Repair
1

Their labor rate is atrocious. The lady at the counter is rude. I would not trust these people with my car. You’re better off taking your car to the dealership. You’ll probably get a better deal and have a specialist work on your car. They wanted almost $260 for an oil change on a Honda. 4.2 quarts of oil. C’mon man! I bought my own oil (full synthetic) and filter for $45 and took it to Auto Masters instead. They charged me $35 to do the job. I paid $80 total. That’s a savings of $180. HELLOOOO! SMH

I’m sorry we weren’t the shop for you. To stay complaint with our warranty company, we need to use parts and supplies purchased through our approved vendors. I’m glad you got the deal you were looking for.

- PALS Ocala Auto Repair
5

Staff were very nice and helpful. They are decently priced, I will definitely come back for future repairs.

Thank you for your kind feedback, Sophia! We’re glad to hear you found our staff helpful and our pricing fair. We look forward to helping you again with any future repairs!

- PALS Ocala Auto Repair
5

We had an emergency flat tire and they helped us immediately with air! They were so quick and helpful. True blessing and wonderful people!

Thank you for your kind words, Kimberly! We’re so glad we could help you out quickly during your flat tire emergency. It’s always our goal to be there when our customers need us most. Safe travels!

- PALS Ocala Auto Repair
5

Needed my back passenger wheel hub replaced plus some other things, but they made sure to get me back on the road safely so I could go to work tonight ️ thank you for everything.

We’re so glad we could get you safely back on the road in time for work, Jeanette! Thank you for trusting us with your vehicle, we appreciate you!

- PALS Ocala Auto Repair
5

Another great example of how Pals auto shop cares about its customers. My second time having them service and repair my vehicle. They are very honest in running their business. Ive never been overly sold on any of the repairs Ive needed. Ill be back in a few weeks from California and will definitely have them service and check my Yukon out again.

Thank you for trusting us again with your vehicle, Donald! We’re so glad to hear you value our honesty and care. Safe travels back from California, and we’ll be ready to take care of your Yukon when you return!

- PALS Ocala Auto Repair
4

Oil change and wheel alignment

Hi Dan, We're really happy to hear that you had a good experience with your oil change and wheel alignment at Pals Ocala Auto Repair. We strive to provide top-notch service, and it’s great to know we’re hitting the mark. If you have any more car needs, feel free to stop by or give us a call. Safe travels, The Pals Ocala Auto Repair Team

- PALS Ocala Auto Repair
5

Very detailed, no upselling. I had a glitch after the service was completed and it was taken care of immediately.

Thank you, Fred! We’re glad you appreciated the detailed service without any upselling. Your trust means a lot to us!

- PALS Ocala Auto Repair
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