Ocala Auto Repair

Call Us Today: (352) 877-2729
5

Exceptional service and incredible staff. A+

Thank you so much for the fantastic review, Craig! We’re thrilled to hear you enjoyed our service and staff. Your A+ rating means the world to us, and we look forward to helping you again in the future!

- PALS Ocala Auto Repair
5

Absolutely amazing professional, respectful people. RV wouldn’t start after 3hrs drive. These people provided the towing tel #. Arrived at the garage 3:30pm, within an hour the starter part was in and installed. Very impressed. Thank you so much. Definitely recommend this place.

Thank you so much for the wonderful review, Lise! We're so glad we could get you back on the road quickly and that you had a positive experience with our team. It's our priority to provide fast and professional service, and we're thrilled we could help you when you needed it most. We truly appreciate your recommendation and look forward to assisting you again in the future! Safe travels!

- PALS Ocala Auto Repair
5

I’m here working from out of state and the staff treated me so very well, I felt like I had known them for years which was much appreciated due to being by myself. Chuck and Shelly got me right in, parts ordered, all put together and done. This business does great work and I know they’ve got my back if I need anything while I’m in town. This town is lucky to have caring people like them.

Thank you so much for sharing your experience, Julie! We’re glad Chuck, Shelly, and the team could make you feel at home and take care of your needs so efficiently. Knowing we were able to provide a friendly and supportive environment, especially while you’re away from home, means a lot to us. We’re here whenever you need anything during your stay, and it’s truly our pleasure to have you as part of our extended family. Safe travels, and thank you again for the kind words!

- PALS Ocala Auto Repair
5

I and satisfied this people hit with the problem of my truck.

Thank you for trusting us with your truck, Miguel! It's fantastic to hear that you had a positive experience with us. Our team works hard to provide top-notch service. If you need anything else, don't hesitate to reach out!

- PALS Ocala Auto Repair
2

Over promised and under delivered. I was told the shop was equipped to service a new Mercedes, and they were unable to complete my service reset. After paying, I was told to come back a number of times and they were never able to complete my service. I will stick with the dealership from this point forward. I had to take my vehicle to the European Car Clinic who was able to reset my service reminder within 10 mins.

Hey there, thank you for your feedback. We strive to offer comprehensive services for a range of vehicles, including new Mercedes models and appreciate insights that help us continually improve. We’re glad you found a solution that worked for your needs and hope to serve you better in the future if the opportunity arises.

- PALS Ocala Auto Repair
5

I had a great experience getting my battery changed. No where else I called had the battery right away or could get me in as soon as they did. I had my newborn and it was so amazing how nice everyone was to me and my child. I will definitely be coming back for future repairs!

Thank you so much for your kind review, Kaitlynn! We're so glad we could help get your battery changed quickly, especially with your little one in tow. It means a lot to hear that you felt welcomed and cared for during your visit. We look forward to assisting you with any future repairs and are grateful to have earned your trust. See you next time!

- PALS Ocala Auto Repair
5

We were stranded this week with car trouble and two hours from home. Chuck and Shelly were so kind and helpful. Chuck patiently explained my car problems and clearly knew his business! His training and years of experience were clearly apparent!! Although I had to leave my car there while parts were ordered, I felt confident that Chuck would take care of the problem. I recommend this shop without reservation. I wish they were closer to my home in Pinellas!!

Thank you Sue for your kind review! Even though we are two hours from your home, we are glad that you chose us to help with your car trouble. We strive to provide excellent service and it's great to hear that Chuck's expertise and patience made a positive impression. We are always here to assist you whenever you need us!

- PALS Ocala Auto Repair
4.5

They treat you like family, starting at the front desk, to answering tech questions about the work done.

Thank you for the kind words, David! We're thrilled to hear you felt like part of the family during your visit. Our team takes pride in providing excellent service from start to finish. If you have any more tech questions, feel free to reach out anytime.

- PALS Ocala Auto Repair
5

So responsive, very nice people

Hi Karyn, It's fantastic to hear that you found us responsive and enjoyed your experience with our team. We always aim to make sure our customers feel at ease and well taken care of. If there's anything more we can do for you, just let us know! Thanks again!

- PALS Ocala Auto Repair
5

$800 dollars for breaks and rotors on the front of my truck.. I felt robbed. $500 would have been fair. Thankfully back on the road. Could have done it myself for $400.

Thank you for your feedback. Our pricing reflects the quality parts we use, the expertise of our certified mechanics, and the included warranty for added peace of mind. We aim to provide reliable, lasting repairs so you can drive confidently knowing your vehicle is in good hands. We’re glad to hear you’re back on the road and appreciate the opportunity to have worked on your truck.

- PALS Ocala Auto Repair
PALS Ocala Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call PALS Ocala Auto Repair (352) 854-9300 if you have any issues in accessing any area of our website.