Ocala Auto Repair

Call Us Today: (352) 877-2729
5

Outstanding service, honest, sincere, empathetic and completed the service at a very fair price. I would strongly recommend this 5 star service to any RVer with a Mercedes Diesel coach in the Ocala FL area.

Hi Robert, Thank you for the fantastic review! We’re so glad to hear that you had an outstanding experience and that our team could provide the honest and empathetic service you deserve. It means a lot to know you’d recommend us, especially to fellow RVers with Mercedes Diesel coaches. If you're ever in the area again and need assistance, we’ll be here to help! Safe travels on the road!

- PALS Ocala Auto Repair
5

Hey Karen, Thanks a bunch for the awesome 5-star review! We're thrilled to hear you had a great experience at Pals Ocala Auto Repair. If you ever need anything else, we are here for you!

- PALS Ocala Auto Repair
5

I took my 1978 Triumph Spitfire to Pals for a starting problem and they were able to diagnose the problem and replace the parts that kept it from starting. Excellent service. Would whole heartfelt recommend them and their mechanics.

Hey Carl, We love to hear that your 1978 Triumph Spitfire is up and running smoothly again! It was our pleasure to help get you back on the road. Your recommendation means a lot to us, and I'll be sure to pass your compliments on to the team. If you ever run into any more issues, you know where to find us!

- PALS Ocala Auto Repair
5

Chuck and Shelley were absolutely amazing!! I will always bring by Volvo to them first for all my auto needs. Finally someone you can genuinely trust!! Awesome people here!

Hey Linda! Your message made our day! Chuck and Shelley are truly the heart of our team, and it’s fantastic to hear they’ve earned your trust. We can't wait to see your Volvo again and help you out anytime you need it. Drive safe and see you next time!

- PALS Ocala Auto Repair
5

Nice honest business, with fair prices. They had my work done on time as promised.

Hey Linda, We really appreciate you taking the time to leave us such a great review! It's awesome to hear that you had a positive experience with us. We're committed to providing honest and fair service to our customers, and it's nice to know it's making a difference. See you next time!

- PALS Ocala Auto Repair
4

Thanks for the review, Dean!

- PALS Ocala Auto Repair
1

Id leave one starvfor the lady at the front desk and idk how the fellas are in the back but theres one guy back rhere and chuck are TERRIBLE !!!! I mean TERRIBLE !!!! They dont have any customer service they do not know how to speak to people they are very rude DO NOT i repeat DO NOT !!!! Take your vehicle there cause they will up charge you they dont do good work ive had to bring my truck 6 different times befoe they told me to not come back and then waived my warranty cause i was upset it was taking me that many times to gwt one thing right so do not go here will ip harge you and work is mediocre

Tevin, thank you for your feedback. We're sorry to hear about your frustration. Our team worked diligently to resolve the issue with your vehicle's blower motor, including multiple repairs at no cost to you. We even addressed damage to wires that occurred outside of our shop. We take pride in providing quality service and addressing our customers' concerns. While we understand the inconvenience of multiple visits, we made every effort to correct the issue for you as a courtesy. Our goal is always to provide a fair and transparent experience. We appreciate your understanding and thank you for sharing your thoughts.

- PALS Ocala Auto Repair
1

Customer service guy Chuck was super nice but that was where the good part stops. Their estimate was $1,000 MORE than the next shop for an AC compressor. ($2,211) Be careful overpaying here

Hi John! Thanks for leaving us this feedback. Or prices may differ from other shops in the area because we provide a warranty with our services as well as the highest quality parts for your vehicle. We aim to provide the best value for our customers but understand if it wasn't the right fit for you this time. If you have any other concerns or questions, feel free to reach out.

- PALS Ocala Auto Repair
5

My A/C when bad during the Holliday weekend , call PAL auto repair and my experience around Ocala give me a new sense of faint in auto repair. Excellent explanation about what parts I need to replace and how much will be the full repair. This job was done exactly about the time projected. Thank you to all the technicians and costumer relation team , keep a good job .😀

Hi Humberto, we are thrilled to read that you had such a positive experience at our shop! Our team works hard to provide excellent service, from clear explanations to timely repairs. We will continue to do our best for customers like you. Thanks for taking the time to share your feedback!

- PALS Ocala Auto Repair
5

I can’t speak for the mechanic work as I did not have anything done to my vehicle, but Chuck and his wife were extremely nice to me today in trying to provide me a quote for some interior damage I had. I had my infant daughter with me and they immediately gave her a new little toy car (they had many of them for kids at the shop to choose from) and a little teething toy. I thought that was really sweet considering I wasn’t even paying them, as they were just providing me a quote. I felt like they were genuinely nice people and their shop was trustworthy to get your car worked on there, which you can’t always be certain of at certain repair shops.

Hey Kristen! Thank you so much for your kind words! We're thrilled to hear that we could make you and your daughter feel welcomed and comfortable during your visit. We understand how important it is to feel trust in a shop, especially when you're not familiar with the mechanics yet. We're glad we could make a positive impression, and we appreciate you taking the time to share your experience. If you ever decide to move forward with any repairs or need anything in the future, we'd be more than happy to help. Thanks again for stopping by!

- PALS Ocala Auto Repair
PALS Ocala Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call PALS Ocala Auto Repair (352) 854-9300 if you have any issues in accessing any area of our website.