5/24/24 So far the experience has been great. However, no work has been yet. Memorial weekend made it not possible. The staff seems very capable and they listen to what's going on. Being I know enough to work on my own cars through being the curious George to my dad being a mechanic, I'd say they can be trusted. Plus the reviews kind of tell you that. Nearly 800 reviews with 4.3 stars means they are better than average. I'll update this when the work is done. 5/30/24 The work was done yesterday. I loved the text messages and ability to save $$$ by paying with cash. All-in-all the experience was exactly what I thought it would be, I have my shop in Ocala finally! We had some bad experiences since moving here a few years ago. Pals is honest, trustworthy, and right on par for the cost. In fact, I know their shop rate is less than others so you save money going here on that alone! There are no reasons I can give anyone not to come here. I will say this, I am ok with less of a wait if you choose to chance the bad ones, I mean others in the area!!!
Hi Karl! Thank you for sharing your initial experience with us! We're pleased to hear that you found our staff capable and attentive. We appreciate your trust in our team, especially with your background in car maintenance. Your acknowledgment of our reviews means a lot to us. We look forward to completing the work on your vehicle and exceeding your expectations. Please don't hesitate to update us once the service is done.
- PALS Ocala Auto Repair