Ocala Auto Repair

2127 reviews
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5

Hey Linda! Thank you for the 5-star rating! We truly appreciate your support and are glad you had a great experience at Pals Ocala Auto Repair. If there’s anything we can help you with in the future, don’t hesitate to reach out!

- PALS Ocala Auto Repair
5

Polite, professional and knowledgeable. I feel that I have found a shop that I can trust.

Hey Patrick! Thank you so much for your kind words! We're thrilled to hear that you found our team polite, professional, and knowledgeable. Earning your trust means everything to us, and we look forward to being your go-to shop for all your needs. If there’s anything else we can do for you, please don’t hesitate to reach out!

- PALS Ocala Auto Repair
5

PALS provided amazing service. It was a pleasure dealing with them.

Thank you for the kind words, David! We’re so glad you had a great experience with us at Pals. It was a pleasure working with you, and we look forward to assisting you again in the future!

- PALS Ocala Auto Repair
5

First time going to this repair shop .I'm new to the area .They are honest people and did a good job getting me back on the road again and I bring my car there every time and recommend it to everyone.

Hey Julia! Thank you for giving us a chance and trusting us with your car! We're so glad we could help get you back on the road and that you had a great first experience. Your recommendation means the world to us, and we look forward to being your go-to repair shop. Welcome to the area!

- PALS Ocala Auto Repair
5

Exceptional service and incredible staff. A+

Thank you so much for the fantastic review, Craig! We’re thrilled to hear you enjoyed our service and staff. Your A+ rating means the world to us, and we look forward to helping you again in the future!

- PALS Ocala Auto Repair
5

Absolutely amazing professional, respectful people. RV wouldn’t start after 3hrs drive. These people provided the towing tel #. Arrived at the garage 3:30pm, within an hour the starter part was in and installed. Very impressed. Thank you so much. Definitely recommend this place.

Thank you so much for the wonderful review, Lise! We're so glad we could get you back on the road quickly and that you had a positive experience with our team. It's our priority to provide fast and professional service, and we're thrilled we could help you when you needed it most. We truly appreciate your recommendation and look forward to assisting you again in the future! Safe travels!

- PALS Ocala Auto Repair
5

I’m here working from out of state and the staff treated me so very well, I felt like I had known them for years which was much appreciated due to being by myself. Chuck and Shelly got me right in, parts ordered, all put together and done. This business does great work and I know they’ve got my back if I need anything while I’m in town. This town is lucky to have caring people like them.

Thank you so much for sharing your experience, Julie! We’re glad Chuck, Shelly, and the team could make you feel at home and take care of your needs so efficiently. Knowing we were able to provide a friendly and supportive environment, especially while you’re away from home, means a lot to us. We’re here whenever you need anything during your stay, and it’s truly our pleasure to have you as part of our extended family. Safe travels, and thank you again for the kind words!

- PALS Ocala Auto Repair
5

I and satisfied this people hit with the problem of my truck.

Thank you for trusting us with your truck, Miguel! It's fantastic to hear that you had a positive experience with us. Our team works hard to provide top-notch service. If you need anything else, don't hesitate to reach out!

- PALS Ocala Auto Repair
2

Over promised and under delivered. I was told the shop was equipped to service a new Mercedes, and they were unable to complete my service reset. After paying, I was told to come back a number of times and they were never able to complete my service. I will stick with the dealership from this point forward. I had to take my vehicle to the European Car Clinic who was able to reset my service reminder within 10 mins.

Hey there, thank you for your feedback. We strive to offer comprehensive services for a range of vehicles, including new Mercedes models and appreciate insights that help us continually improve. We’re glad you found a solution that worked for your needs and hope to serve you better in the future if the opportunity arises.

- PALS Ocala Auto Repair
5

I had a great experience getting my battery changed. No where else I called had the battery right away or could get me in as soon as they did. I had my newborn and it was so amazing how nice everyone was to me and my child. I will definitely be coming back for future repairs!

Thank you so much for your kind review, Kaitlynn! We're so glad we could help get your battery changed quickly, especially with your little one in tow. It means a lot to hear that you felt welcomed and cared for during your visit. We look forward to assisting you with any future repairs and are grateful to have earned your trust. See you next time!

- PALS Ocala Auto Repair
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