Ocala Auto Repair

Call Us Today: (352) 877-2729
5

Thank you so much for your amazing 5-star review, Brittany! If you ever need anything or have more car questions, feel free to drop by or give us a call. We're always here to help!

- PALS Ocala Auto Repair
1

Pals was recommended by their next door neighbor Advanced Auto Parts when my ride or die’s car started acting up the day beforehand. I took the car in for him after dropping himself off at work and they ran the diagnostic tool and fixed the issue within a reasonable amount of time considering their bay was full of other vehicles to be serviced. However it turned out they were purposefully causing damage to the vehicle so that we would come back in to get more work done. Stay away from this shop. It is a con.

HI Emmy, I'd like to speak to you regarding why you think we intentionally damaged your vehicle. If you are going to make a claim like this, I'd like to see why you would think this and look into it. Please email me, [email protected]

- PALS Ocala Auto Repair
5

Great service!!!! Everyone was so kind and knowledgeable.I will always use pals for my automotive service.

Hey Andrea! We're thrilled to hear about your awesome experience with us! Our team always strives to provide friendly and knowledgeable service, and it's fantastic to know we're hitting the mark. We look forward to keeping your vehicle in top shape whenever you need us. Thanks for trusting Pals Ocala Auto Repair with your automotive needs! Take care, The Pals Ocala Auto Repair Team

- PALS Ocala Auto Repair
5

The folks at Pals were great to work with! Our daughter had a trip and fall (clumsy like me, tripped over her own feet). It was no fault to anyone at all, just simply a kid being a kid, but yet they were supper attentive to her, bringing us ice packs, ice pops, band aids, etc. they were very worried about her, and that showed us the good type of people they truly were. they got our car right in, diagnosed and gave us an estimate and explained in detail everything that needed to be done. They had our car back to us the very next day, working great. I felt the price was very fair for the market, especially with the amount of work that needed to be done. Very stand up business, no BS, and gets the job done! Will be our new go to auto repair facility. You can’t go wrong with taking your vehicle here. Thanks again!!

Hi Chris, We're really pleased to hear that you and your daughter felt well taken care of during your visit! We're always here to help, whether it's with car troubles or unexpected kiddo tumbles. It's fantastic to know that our efforts made your experience a positive one, and we're glad we could get your car back on the road quickly and fairly priced. We're excited to be your new go-to for auto repairs, and we look forward to seeing you again (hopefully just for regular maintenance next time!). Take care and drive safe! Warm regards, The Team at Pals Ocala Auto Repair

- PALS Ocala Auto Repair
4

A/c & spark plugs done. A little costly for just plugs... But I needed to get it done. However fantastic service, Ivan my tech. Chuck and his wife were very helpful and they're very knowledged @ what they're doing. We'll be returning!! First time There so I'm giving it a 4 as my experience grows with them more than likely I will change it to a 5 'cause the environment and the welcoming was great. Very courteous people... honest, That's hard to find everybody wants to rip everybody off nowadays. I appreciate honesty And communication. Recommended to go there to get your vehicle fixed they know what they're doing. To my surprise Chuck Handed me the history of the Maintenance of the car. That was very helpful I didn't know there was a way of doing that. Thanks chuck

Thank you for the great review Jennifer! We take pride in serving our community well!

- PALS Ocala Auto Repair
5

I broke down in Ocala with my diesel truck. It was a Saturday afternoon. I tried a few places and I ended up Pals! I spoke to Chuck on the phone and he took the time to set me up with the wrecker and recommended a very nice hotel. Chuck went above and beyond to make Sure, I was well taken care of! Awesome people are hard to find these days! Alan Smith Cape Coral, Florida😀😀😀

Hi Alan, We're thrilled to hear that Chuck was able to help you out when you were in a tight spot with your truck. It's really important to us to make sure our customers feel supported, especially when they're far from home. We're glad you ended up at Pals and that everything worked out smoothly with the wrecker and hotel. We strive to go the extra mile for folks like you, because we know how stressful breakdowns can be. Safe travels back to Cape Coral, and if you're ever in the area again, feel free to drop by and say hi! All the best, The Pals Ocala Auto Repair Team 🚗🔧

- PALS Ocala Auto Repair
5

Super nice folks. Very professional at reception being my first time there. I will be using them for all future maintenance from now on!

Hi Susan, We're thrilled to hear that your first visit with us was a positive experience! It's fantastic to know that our team made you feel welcomed and well taken care of. We're here for all your future maintenance needs and look forward to serving you again soon. Best wishes, The Pals Ocala Auto Repair Team

- PALS Ocala Auto Repair
5

Wonderful service. Great communication. Found exactly what needed to be done. Had it fixed in a timely manner and the service was top-notch.

We're glad to hear that you had a positive experience with us, Aleesha! It's great to know that our team was able to efficiently address your needs and provide the top-notch service we strive for. If you ever need anything else or have any questions, feel free to reach out. Safe travels, and we hope to see you again!

- PALS Ocala Auto Repair
5

Brought my car in kinda late on a Saturday, really needed my AC recharged. Everyone from the office lady, to the mechanics and the even the owner of the shop. Very polite. Very professional. I would recommend Pals to anyone that needs work done on their vehicle.

Hi Donald, We're thrilled to hear about your positive experience with us, even on a late Saturday visit! It's great to know our team made an impact, from the office to the shop floor. We’re here to help whenever you need us and look forward to seeing you around if your car needs anything else. Thanks for recommending us! Best, Pals Ocala Auto Repair Team

- PALS Ocala Auto Repair
5

Chuck has been fantastic on communication with me on my 1955 Ford tractor when up on sat June 6 engine already on the tractor Jim the mechanic working on it just did the wiring harness looking great it is an old tractor but still had aot of heart left in it the best bunch of guy's I have ever seen work on old stuff has been worth waiting for should be done in a few weeks can't wait tx again in advance for all your work Les

Thank you, Les! We're thrilled to hear about your positive experience with Chuck and our team. It's our goal to provide top-notch communication and service, no matter the age of the equipment. We're just as excited as you are to see your Ford tractor restored to its full potential. Your appreciation means the world to us!

- PALS Ocala Auto Repair
PALS Ocala Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call PALS Ocala Auto Repair (352) 854-9300 if you have any issues in accessing any area of our website.