Ocala Auto Repair

My bill was miscalculated. The sales tax for Ocala is 7 percent. I was charged $30 sales tax that should have been at most $26.21. I was charged $30 for shop supplies. This is for oil change , brake flush and cleaning brakes. Do shop rags and cleaning fluid cost $30 ? I made an appointment for 8:00 am. I was on time for the appointment. They took 2 walk in customers without appointments ahead of me.

As always the staff was pleasant and easy to talk to. Explained what was going to be done and very professional. I'll be back.

Thanks for your service did a great job on my vehicle the same day!

Psalm 109. Their attitude toward the poor is as callous as it gets..... In response to the owner's response: It takes approximately 9 seconds to say "Open the hood and face the car. The freon charging port is on a silver tube on the left in the back approximately six inches down from the top".... At 130 dollars an hour the cost for this basic answer would have been approximately 33 cents which I would have been glad to pay .... However, if you had wanted to provide an answer that also included glancing at the car to verify the location of the freon charging port, (a higher cost deluxe answer ) that may have taken about three minutes which at 130 per hour would have been six dollars and fifty cents , I would have been glad to pay that too. Charging that to ten customers per week would provide you with an extra sixty five dollars a week and approximately 260 dollars a month with no sweat. This would financially help you with ease, with not much work on your part. You could even agree to charge a ten dollar flat answer fee in advance. That would be a hundred extra dollars to you per week for ten customers a week, approximately four hundred extra dollars to you per month while helping the poor. You sound like you could probably use the money.

I was very satisfied with the job on my infinity q50. Chuck and his technicians were very accommodating and informative regarding the repairs that my car needed to make it road worthy again. They were also extremely pleasant and patient and answered all my concerns. I highly recommend them and I will be a loyal customer. Thanks for a great experience.

Heading back to Jacksonville on a somewhat tight schedule my fuel pump went out on my 23 year old ToyotaTundra. I called and Chuck answered the phone, assured me that he could repair it in time. Gave me a tow company. The truck got to his shop at 11:00 and I was out the door at 1:00 pm. Friendly, knowledgeable and very reasonable in costs. If you are in Ocala and need an auto repair shop, I highly recommend Pals Ocala Auto Repair.

I am a new Ocala resident this yr. And I have and love my Infiniti SUV. While shopping at the auto store next door a super cool chick working there,kinda rare, told me PALS is an Infinti expert. And I've heard lovely stories about the owner couple since then. Both work there. They were quick in diagnostics and estimate and even with a complete and overdue brake job got my vehicle back to me that afternoon. He's quite the expert and she is beautifully warm and charming. On a scale of 1 to 10 I give them TWO 10s! Go visit.

Shelly and Lester were great Both were very professional Very nice place

These people are great. I was treated well and everything was explained with pictures and broken parts. I have already recommend them to my friends