Ocala Auto Repair

Call Us Today: (352) 877-2729
5

Thank you Chuck for your help when I came in. My vehicle was not shifting correctly. You and your staff found my problem. You got me back on the road again. Your honesty is much appreciated. I have found my forever repair shop.

It is our pleasure to serve, Debra! Thanks for placing your trust in our auto repair team. :-)

- PALS Ocala Auto Repair
5

Everyone was very nice and they got to work done super fast. I’m very happy I went to Pals

We are so happy you're happy, Dustin. Thank you! :-)

- PALS Ocala Auto Repair
5

Thanks for allowing us the opportunity to serve, Gabe! It is our pleasure. :-)

- PALS Ocala Auto Repair
5

Thanks, Ryan, for the five stars! We truly appreciate your support. :-)

- PALS Ocala Auto Repair
5

Very professional and friendly service. All work is verified and explained well to customer. Will be back and recommend this facility highly for your automotive diagnostics and repairs.

We appreciate your kind words, Clyde! Thank you, and we'll see you again at the next service visit. :-)

- PALS Ocala Auto Repair
5

Give Pal's a great big 5-start thumbs up.

Thank you so much, Judith! We love a five-star thumbs up! :-D

- PALS Ocala Auto Repair
1

Expensive

Yes, the work we perform is not cheap. It's high quality. :-)

- PALS Ocala Auto Repair
5

five stars

Hey, Peter! Thanks for leaving a review and for bringing your Honda Pilot to our shop! Let us know how we can help in the future, and feel free to bring your other Honda on by, too, if you still have it! Cheers!

- PALS Ocala Auto Repair
5

Brought our Santa Fe in for a transmission flush and engine oil/filter service a few days ago. Chuck and his team were honest and answered all my questions. My service was scheduled for a drop-off and completed sooner than promised. This is a local shop, with integrity, straightforward repairs, fair pricing in relation to others and an unmatched warranty in the business! They have earned my business now and as a future returning client. I highly do recommend Chuck and his team at Pals if you’re in need of auto repairs! Keep up the great work guys, and thanks again!

Thank you so much for the five stars, Mike! It means a lot to our entire auto repair team. :-)

- PALS Ocala Auto Repair
1

MY FAMILY AND I WENT ON VACATION TO FLORIDA, OUR CAR BROKE DOWN AND WE TOOK IT TO THIS MECHANIC SHOP AND THEY STOLE FROM US THEY SAID THEY CHANGE CATALYSTS AND SENSORS AND THE COMPLETE ENGINE AND IT WAS NOT TRUE, THEY TOOK 15 DAYS TO DELIVER IT TO ME AND WHEN I PICKED IT UP IT WAS WITH THE SAME PROLEM,I DO NOT RECOMMEND IT ,TOURISTS BEWARE WITH THIS MECHANIC SHOP

Juan, we are sorry you had a very frustrating and unfortunate issue with your car. Your car came into us and needed the catalytic converters, oxygen sensors, and a complete engine. It took a while to get you the used engine, but we got it, installed it, and gave you a 12-month / 12,000-mile warranty on it from our shop if you took it back to our Ocala location. It performed flawlessly. You took it back to IL and it developed engine problems. When you called us, we told you we would provide you another engine at no charge, but you would need to pay for labor. You agreed, we had it shipped, and it took a while to get there due to the supply chain crisis. We did our best to help you and we totally understand your frustration over things that are outside of your control, like the supply chain issues and parts failures. However, we are not crooks.We supplied you an engine without cost, even though our warranty did not cover it, and that is because we operate with integrity. We wish you the best and hope you have safe holiday travels.

- PALS Ocala Auto Repair
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