Ocala Auto Repair

5

They kept me informed about the repairs and were very nice.

Pam, we appreciate your kind words! Thanks for trusting us with your vehicle. If you need anything at all, please don't hesitate to reach out to us. Have a great week and thanks again!

- PALS Ocala Auto Repair
5

I have had my son car in the shop for over a month usually any car shops would have called and ask to pick it up but not here! They are very precise and making sure everything is done correctly and accurate they don’t just give you your vehicle half done they're the most patient repair shop I have ever dealt with in the past..if you want your vehicle half done and an rush job this isn’t the place.they care as if it was their own family members driving it..thank you chuck!!!😘

Thanks for taking the time to leave us such a great review, Saprina! We're so glad to hear that you had a positive experience with us and that we were able to take care of your son's car. We always strive to provide precise and accurate repairs, and we're happy to hear that it didn't go unnoticed. We treat every car as if it were our own family member's, so we're glad that you noticed our care and dedication. Thank you for choosing Pals Ocala Auto Repair and we hope to see you again in the future!

- PALS Ocala Auto Repair
5

Thank you for the five-star review, Sharon!

- PALS Ocala Auto Repair
5

Incredible Same Day Repair! Shelly got my info processed lightning fast and the Service Mechanic diagnosed my door lock. He fixed it in an hour!

We appreciate these kind words, Gerri! Thanks so much for your kind words and for taking the time to leave us a review. Have a wonderful week and give us a call if you need ANYTHING!

- PALS Ocala Auto Repair
5

Great shop! Honest, informative, and fast.

Hey Jeffrey! Thanks for taking the time to leave us a review. We're so glad to hear that you had a great experience at our shop. Thanks again for choosing Pals Ocala Auto Repair. We appreciate your business and hope to see you again in the future!

- PALS Ocala Auto Repair
4

Repaired professionally & efficiently. Parts markup a bit steep? 72% on Blower Motor Resistor ($139 @ AdvancedAuto $239 on PALS invoice)! Be sure to ask for Senior discount on labor charges.

Thanks, Ernie! We appreciate your trust in our team. We feel you on the prices, for we're seeing cost increases across the industry 20 - 80% in some cases. But the good news is that what you get with Pals Ocala Auto Repair is great service, top-quality work, attention to details, extra care, and a nationwide warranty should something wrong. With that said, we hope to earn a five-star review next time we see you. :-)

- PALS Ocala Auto Repair
5

Fast service

Thank you, Charles, for your kind words! Have a great week!

- PALS Ocala Auto Repair
1

I took my Jeep for an engine repair at this place a few months ago, It was supposed to cost $2.400.00. They realized the Jeep needed a new engine, so they didn’t repaired it. They still charged $1.200.00 just for checking the engine . They add a little coolant because it was low and charged $80. (I didn’t ask for this service). I drove the Jeep back home with $1.200.00 less in my pocket, and nothing done in my Jeep, except for 8 onces of coolant. I don’t recommend this place.

We are sorry you feel this way, Yolanda. To do a proper inspection, we need to dive deep into the problem to figure out the best way to repair it. You approved a partial tear down to find out what was wrong, and that cost $1200. When you learned that the new engine was very costly and beyond your budget, you decided not to proceed. We feel your pain on the cost of things, because prices have soared anywhere from 20 - 80% in some cases! Thankfully, we offer financing for those who need it. We hope we are able to re-earn your trust in the future.

- PALS Ocala Auto Repair
5

Thank you to the Staff and Mechanics. Had a emergency with my car it was 2 hours before closing and they didn't know if it could be completed Thank you so much for working hard to get my car back up and running. Tamara

Thanks for the review, Tamara! We're so glad to hear that you had a positive experience with our team at Pals Ocala Auto Repair! We understand how stressful car emergencies can be, especially when it's close to closing time. We're happy to have been able to get your car back up and running for you. Thank you for trusting us with your vehicle! We appreciate your support and hope to see you again in the future.

- PALS Ocala Auto Repair
5

Had an issue on vavation from Illinois i75 hitting a hay bale...YES A HAY BALE...drove the cars to pals and the staff was gracious enough to work me in and shored up my underpinning so I could get on my way....thanks for all your help

Hey Mark! Thanks for taking the time to leave us a review. We're glad we could help you out with your unexpected hay bale encounter on your vacation. Our team is always happy to assist our customers in any way we can. Safe travels and thanks for choosing Pals Ocala Auto Repair!

- PALS Ocala Auto Repair
PALS Ocala Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call PALS Ocala Auto Repair (352) 854-9300 if you have any issues in accessing any area of our website.