Ocala Auto Repair

Call Us Today: (352) 877-2729
5

Great shop! Honest, informative, and fast.

Hey Jeffrey! Thanks for taking the time to leave us a review. We're so glad to hear that you had a great experience at our shop. Thanks again for choosing Pals Ocala Auto Repair. We appreciate your business and hope to see you again in the future!

- PALS Ocala Auto Repair
4

Repaired professionally & efficiently. Parts markup a bit steep? 72% on Blower Motor Resistor ($139 @ AdvancedAuto $239 on PALS invoice)! Be sure to ask for Senior discount on labor charges.

Thanks, Ernie! We appreciate your trust in our team. We feel you on the prices, for we're seeing cost increases across the industry 20 - 80% in some cases. But the good news is that what you get with Pals Ocala Auto Repair is great service, top-quality work, attention to details, extra care, and a nationwide warranty should something wrong. With that said, we hope to earn a five-star review next time we see you. :-)

- PALS Ocala Auto Repair
5

Fast service

Thank you, Charles, for your kind words! Have a great week!

- PALS Ocala Auto Repair
1

I took my Jeep for an engine repair at this place a few months ago, It was supposed to cost $2.400.00. They realized the Jeep needed a new engine, so they didn’t repaired it. They still charged $1.200.00 just for checking the engine . They add a little coolant because it was low and charged $80. (I didn’t ask for this service). I drove the Jeep back home with $1.200.00 less in my pocket, and nothing done in my Jeep, except for 8 onces of coolant. I don’t recommend this place.

We are sorry you feel this way, Yolanda. To do a proper inspection, we need to dive deep into the problem to figure out the best way to repair it. You approved a partial tear down to find out what was wrong, and that cost $1200. When you learned that the new engine was very costly and beyond your budget, you decided not to proceed. We feel your pain on the cost of things, because prices have soared anywhere from 20 - 80% in some cases! Thankfully, we offer financing for those who need it. We hope we are able to re-earn your trust in the future.

- PALS Ocala Auto Repair
5

Thank you to the Staff and Mechanics. Had a emergency with my car it was 2 hours before closing and they didn't know if it could be completed Thank you so much for working hard to get my car back up and running. Tamara

Thanks for the review, Tamara! We're so glad to hear that you had a positive experience with our team at Pals Ocala Auto Repair! We understand how stressful car emergencies can be, especially when it's close to closing time. We're happy to have been able to get your car back up and running for you. Thank you for trusting us with your vehicle! We appreciate your support and hope to see you again in the future.

- PALS Ocala Auto Repair
5

Had an issue on vavation from Illinois i75 hitting a hay bale...YES A HAY BALE...drove the cars to pals and the staff was gracious enough to work me in and shored up my underpinning so I could get on my way....thanks for all your help

Hey Mark! Thanks for taking the time to leave us a review. We're glad we could help you out with your unexpected hay bale encounter on your vacation. Our team is always happy to assist our customers in any way we can. Safe travels and thanks for choosing Pals Ocala Auto Repair!

- PALS Ocala Auto Repair
1

Place is no good, brought my car into this place when it broke down. They replaced a couple things that didn’t actually fix the vehicle and I got left with a $1,000 bill. Had to get it towed backed to my hometown for proper repairs. Please stop spamming my emails about your services and leaving you a review. Now you get a 1 star instead of no review at all. Terrible business. *** The business "PALS Ocala" has now responded with the wrong invoice, I did not receive a "Fuel Pump" from your business. Why would you make a statement like that?? This business continues to do bad business whether it be the unsuccessful repairs/ predatory emails/ or blatant false claims such as the one about me receiving or getting fuel pump work done there. ***

Your vehicle came in and we verified it had a fuel pump problem. We replaced the fuel pump, which has a 3-year/36,000-mile nationwide warranty. When you reported your issue, we instructed you to contact the customer service number for the Technet warranty service so it could be repaired at no charge to you under warranty. If you haven't taken advantage of the warranty yet, please call us or the warranty company for reimbursement. The phone number is 866-588-0728.

- PALS Ocala Auto Repair
5

Great service, very informative!

We appreciate your kind words, Jon! Have a great week and give us a call if there's anything we can help you with.

- PALS Ocala Auto Repair
5

Amazing shop !!!! Chuck is the man. Thank you !!!!!

We're thrilled to hear that you had an amazing experience at our shop. Chuck is definitely the man and we're lucky to have him on our team. Thank you for choosing us for your auto repair needs and we hope to see you again soon!

- PALS Ocala Auto Repair
4

Nice staff, good communication on progress.

Thanks for taking the time to leave us a review! We're glad to hear that you had a positive experience with our staff and that our communication on progress was helpful. We appreciate your support and hope to see you again in the future!

- PALS Ocala Auto Repair
PALS Ocala Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call PALS Ocala Auto Repair (352) 854-9300 if you have any issues in accessing any area of our website.