Our car died on I-75 and we had it towed to Pals Ocala Auto Repair because they had a good rating. Chuck was AWESOME! Our Denali did not get to the shop until around 4:45 pm on a Wednesday evening. They were closing at 5 pm but said they could get to it first thing in the morning. Our son had to drive 3 hours to pick us up. So Chuck offered to take us to a restaurant of our choice where we could eat and wait for our son. The engine in our car was shot but Chuck said we could keep it there for a few days free of charge until we figured out what to do with it. A man at Pals offered to buy it off of us to fix it for his Mom. We are so GRATEFUL for the HONESTY and HOSPITALITY from everyone at Pals. They made a really bad situation better. If you live in Ocala or get stranded in Ocala like we did, Pals is THE BEST place to get your car fixed.
It was an honor and a pleasure serving you, Dan. We look forward to seeing you at the next service. :-)
- PALS Ocala Auto Repair