5

My A/C when bad during the Holliday weekend , call PAL auto repair and my experience around Ocala give me a new sense of faint in auto repair. Excellent explanation about what parts I need to replace and how much will be the full repair. This job was done exactly about the time projected. Thank you to all the technicians and costumer relation team , keep a good job .😀

Hi Humberto, we are thrilled to read that you had such a positive experience at our shop! Our team works hard to provide excellent service, from clear explanations to timely repairs. We will continue to do our best for customers like you. Thanks for taking the time to share your feedback!

- PALS Ocala Auto Repair
5

I can’t speak for the mechanic work as I did not have anything done to my vehicle, but Chuck and his wife were extremely nice to me today in trying to provide me a quote for some interior damage I had. I had my infant daughter with me and they immediately gave her a new little toy car (they had many of them for kids at the shop to choose from) and a little teething toy. I thought that was really sweet considering I wasn’t even paying them, as they were just providing me a quote. I felt like they were genuinely nice people and their shop was trustworthy to get your car worked on there, which you can’t always be certain of at certain repair shops.

Hey Kristen! Thank you so much for your kind words! We're thrilled to hear that we could make you and your daughter feel welcomed and comfortable during your visit. We understand how important it is to feel trust in a shop, especially when you're not familiar with the mechanics yet. We're glad we could make a positive impression, and we appreciate you taking the time to share your experience. If you ever decide to move forward with any repairs or need anything in the future, we'd be more than happy to help. Thanks again for stopping by!

- PALS Ocala Auto Repair
5

Personable and professional ,the repair was timely and reasonably priced . I have found my auto servicing provider .

Hey Inga! It’s awesome to hear that you had a great experience with us! We're really glad the repair met your expectations in terms of timing and price. Welcome to the Pals Ocala Auto Repair family! Looking forward to helping you with any future car needs.

- PALS Ocala Auto Repair
1

This place does not deserve any stars.

We’re sorry to hear that your experience didn’t meet your expectations. Our goal is to provide excellent service to all our customers. We’re also happy to work with the next shop you visit to discuss your situation and our warranty.

- PALS Ocala Auto Repair
5

What a great experience for myself and my car. I will not use any mechanic in Ocala from this point forward. Thank you,Pals for going above and beyond great service and pricing. I wish I had found you sooner.

Hi Hollie, Thank you so much for your fantastic review! We’re thrilled to hear that you had a great experience with us and that our service exceeded your expectations. It’s wonderful to know that you’ve found a new go-to for your car care needs. We’re grateful for your kind words and look forward to serving you in the future. Thanks again for choosing us!

- PALS Ocala Auto Repair
5

A very good experience

Hey Anthony, Great to hear you had a good experience with us! We're always here to help with whatever you need. Drive safely and see you next time!

- PALS Ocala Auto Repair
5

Hey Jack, thanks a ton for the awesome 5-star review! We're thrilled to hear you had a great experience with us at Pals Ocala Auto Repair. If you ever need anything else, you know where to find us. Drive safe and see you next time!

- PALS Ocala Auto Repair
5

I adore Chuck and Shelly! They were super friendly, very knowledgable, educated me on my car, and really good pricing. They are now my go to mechanic!

Hey Keisha! Thank you so much for your wonderful review! Chuck and Shelly will be thrilled to hear your kind words. We’re glad they could provide you with friendly, knowledgeable service and great pricing. We’re honored to be your go-to mechanic and look forward to helping you with your car anytime you need!

- PALS Ocala Auto Repair
3

Hi BF Cowboy, Thank you for taking the time to leave us a review. We're sorry to see that your experience at Pals Ocala Auto Repair didn't fully meet your expectations. We're always striving to improve, and your feedback is really valuable to us. If you have any specific concerns or suggestions on how we could do better, we'd love to hear them. Please feel free to reach out to us directly at the shop or give us a call. We hope to have the opportunity to serve you better in the future -- The Pals Ocala Auto Repair Team

- PALS Ocala Auto Repair
5

Brought my 1955 Ford 800 to Chuck after looking at it determined a a new remanufactured motor best option mechanic showed me my old engine taken apart rebuild was not an option I had a feeling about that it is a 70 year old tractor was up front and honest about best experiences at a repair shop ever had can't wait to get the old Ford back to again for all your time and effort see you soon tx Les

Thank you for the positive review, Les! Glad we could help with your vintage tractor. Your satisfaction is our priority. We look forward to seeing you soon too!

- PALS Ocala Auto Repair