Ocala Auto Repair

Call Us Today: (352) 877-2729
5

Very responsive and knowledgeable.

Thank you for your kind words, Martin & Marcella! We are delighted to hear that you found our team responsive and knowledgeable. If you have any more questions or need further assistance, please don't hesitate to reach out.

- PALS Ocala Auto Repair
5

Thanks for the prompt repairs to the ABS system on our 2012 Prius. We are so glad to find an independent shop that works on Hybrids and actually knows what they are doing. Very professional all the way and fair pricing. We will return.

Hi Steve and Crystal, thank you for the fantastic review! We're happy to hear that you had a great experience with us. It's great to know that our expertise in hybrid vehicle repairs met your expectations and we could provide you with high-quality repairs to your ABS. We work hard to provide exceptional service and fair pricing. We're looking forward to serving you again in the future!

- PALS Ocala Auto Repair
5

very pleased with the repair process, staff is very willing to help, I very much like the repair warranty, hoping my Mini does not need future repairs, but when it does I will be back to Pals. this was my first time at Pals, Pals was recommended by members of The Villages Mini Cooper Club

Dear David, thank you for choosing Pals for your Mini Cooper repair needs! We're happy to hear about your positive experience with our staff and commitment to customer satisfaction. We understand the importance of a reliable repair warranty. Rest assured that we'll be here to assist you in the future should the need arise. Many thanks for the recommendation, and we look forward to serving you again!

- PALS Ocala Auto Repair
5

PAL ,, chuck,,Shelley , and their mechanics did a great job with decent prices, 5 stars

Thank you, Mickey & Tony, for the glowing review! We pride ourselves on delivering quality service at fair prices. I'll be sure to pass along your kind words to Pal, Chuck, Shelley, and the rest of the team. We look forward to serving you again in the future!

- PALS Ocala Auto Repair
5

Great experience. Very transparent and not pushy like other mechanics in the area. Will definitely be back for all my automotive needs.

Kyle, thank you for your positive review! We aim to build trust with our customers and provide them with the best possible automotive care. We're delighted to hear that you'll be returning to us for all your automotive needs, and we look forward to serving you again in the future. If you have any questions or concerns, please don't hesitate to reach out.

- PALS Ocala Auto Repair
2

Did good work but very expensive

Hey Keith, thank you for taking the time to share your feedback with us. We're glad to hear that you were satisfied with the quality of the work we provided. We understand your concern regarding the cost of our services. At Pal's Ocala Auto Repair, we strive to maintain competitive pricing while also ensuring that our highly trained and skilled specialists receive fair compensation for their expertise. Additionally, we only utilize top-quality auto parts to ensure the longevity and performance of our repairs. Our pricing reflects not only the cost of labor and parts but also our commitment to providing reliable service and standing behind our work with a comprehensive warranty. We haven't changed our pricing equation for years, but the cost of quality parts is just getting higher and higher. Your safety is our goal, which is why we go for these parts regardless. We appreciate your understanding and hope to continue serving you in the future.

- PALS Ocala Auto Repair
5

Pal's wrote the book on excellent customer service. Very courteous. Detailed explanation of repairs needed. Prompt attention to car. Staff bends over backwards to accommodate the customer. Highly recommend to anyone needing automotive service.

Thank you, Nathan! We appreciate your kind words about our team here at Pal's Auto. It's great to hear that you had such a positive experience with us. We aim to provide top-notch customer service and make the repair process as smooth as possible. If you ever need any further assistance, please don't hesitate to reach out.

- PALS Ocala Auto Repair
5

This garage delivers fast and friendly service. We had a question and our repairman took the time to answer. We were pleased.

Sharilee, we appreciate your kind words and you taking the time to leave us this review! If there's anything you need, please don't hesitate to reach out and give us a call. Have a great week!

- PALS Ocala Auto Repair
1

Took my car in because the oil was leaking. After 4 days & $1,900 later I was told my car is not in running. I asked for a portion of my money back as my car was not fixed still. The owner said he won’t return any of my money. Honestly, I feel I was cheated by the owner. What a shame. He has great employees though!

Erika, thank you for taking the time to provide us with your feedback. After your visit and initial call discussing your concerns, we made a good faith offer for a discount on an engine purchase and installation, but we understand it didn't meet your expectations. We're committed to finding a solution and invite further discussion. Please reach out to us at your convenience.

- PALS Ocala Auto Repair
5

They do wonderful work,will be back for service again. One day service was excellent thanks.

Tammy, we so appreciate your kind words. We're here for you whenever you need us! If you need anything, please don't hesitate to reach out. Have a great week!

- PALS Ocala Auto Repair
PALS Ocala Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call PALS Ocala Auto Repair (352) 854-9300 if you have any issues in accessing any area of our website.