5

So responsive, very nice people

Hi Karyn, It's fantastic to hear that you found us responsive and enjoyed your experience with our team. We always aim to make sure our customers feel at ease and well taken care of. If there's anything more we can do for you, just let us know! Thanks again!

- PALS Ocala Auto Repair
5

$800 dollars for breaks and rotors on the front of my truck.. I felt robbed. $500 would have been fair. Thankfully back on the road. Could have done it myself for $400.

Thank you for your feedback. Our pricing reflects the quality parts we use, the expertise of our certified mechanics, and the included warranty for added peace of mind. We aim to provide reliable, lasting repairs so you can drive confidently knowing your vehicle is in good hands. We’re glad to hear you’re back on the road and appreciate the opportunity to have worked on your truck.

- PALS Ocala Auto Repair
5

Outstanding service, honest, sincere, empathetic and completed the service at a very fair price. I would strongly recommend this 5 star service to any RVer with a Mercedes Diesel coach in the Ocala FL area.

Hi Robert, Thank you for the fantastic review! We’re so glad to hear that you had an outstanding experience and that our team could provide the honest and empathetic service you deserve. It means a lot to know you’d recommend us, especially to fellow RVers with Mercedes Diesel coaches. If you're ever in the area again and need assistance, we’ll be here to help! Safe travels on the road!

- PALS Ocala Auto Repair
5

Hey Karen, Thanks a bunch for the awesome 5-star review! We're thrilled to hear you had a great experience at Pals Ocala Auto Repair. If you ever need anything else, we are here for you!

- PALS Ocala Auto Repair
5

I took my 1978 Triumph Spitfire to Pals for a starting problem and they were able to diagnose the problem and replace the parts that kept it from starting. Excellent service. Would whole heartfelt recommend them and their mechanics.

Hey Carl, We love to hear that your 1978 Triumph Spitfire is up and running smoothly again! It was our pleasure to help get you back on the road. Your recommendation means a lot to us, and I'll be sure to pass your compliments on to the team. If you ever run into any more issues, you know where to find us!

- PALS Ocala Auto Repair
5

Chuck and Shelley were absolutely amazing!! I will always bring by Volvo to them first for all my auto needs. Finally someone you can genuinely trust!! Awesome people here!

Hey Linda! Your message made our day! Chuck and Shelley are truly the heart of our team, and it’s fantastic to hear they’ve earned your trust. We can't wait to see your Volvo again and help you out anytime you need it. Drive safe and see you next time!

- PALS Ocala Auto Repair
5

Nice honest business, with fair prices. They had my work done on time as promised.

Hey Linda, We really appreciate you taking the time to leave us such a great review! It's awesome to hear that you had a positive experience with us. We're committed to providing honest and fair service to our customers, and it's nice to know it's making a difference. See you next time!

- PALS Ocala Auto Repair
4

Thanks for the review, Dean!

- PALS Ocala Auto Repair
1

Id leave one starvfor the lady at the front desk and idk how the fellas are in the back but theres one guy back rhere and chuck are TERRIBLE !!!! I mean TERRIBLE !!!! They dont have any customer service they do not know how to speak to people they are very rude DO NOT i repeat DO NOT !!!! Take your vehicle there cause they will up charge you they dont do good work ive had to bring my truck 6 different times befoe they told me to not come back and then waived my warranty cause i was upset it was taking me that many times to gwt one thing right so do not go here will ip harge you and work is mediocre

Tevin, thank you for your feedback. We're sorry to hear about your frustration. Our team worked diligently to resolve the issue with your vehicle's blower motor, including multiple repairs at no cost to you. We even addressed damage to wires that occurred outside of our shop. We take pride in providing quality service and addressing our customers' concerns. While we understand the inconvenience of multiple visits, we made every effort to correct the issue for you as a courtesy. Our goal is always to provide a fair and transparent experience. We appreciate your understanding and thank you for sharing your thoughts.

- PALS Ocala Auto Repair
1

Customer service guy Chuck was super nice but that was where the good part stops. Their estimate was $1,000 MORE than the next shop for an AC compressor. ($2,211) Be careful overpaying here

Hi John! Thanks for leaving us this feedback. Or prices may differ from other shops in the area because we provide a warranty with our services as well as the highest quality parts for your vehicle. We aim to provide the best value for our customers but understand if it wasn't the right fit for you this time. If you have any other concerns or questions, feel free to reach out.

- PALS Ocala Auto Repair