Ocala Auto Repair

Call Us Today: (352) 877-2729
5

Excellent service, always communicating with updates

Hey Tony! We're so glad to hear that you had a great experience with us at Pals Ocala Auto Repair. Thanks for taking the time to leave us a review, we really appreciate it! Let us know if you ever need anything else. Take care!

- PALS Ocala Auto Repair
5

Pals Ocala Auto Repair went above be and beyond for us. We were coming from Illinois to Florida and our water pump went out in bumper-to-bumper traffic on I75 near Ocala, Fl @ 3:30 pm. We made it to a Loves gas station. We then proceeded to call a Chevy dealer in town who told us that more than likely they would not be able to get it done the next day. We called Pals and spoke to Chuck, who told us they would take care of us and could probably fit us in the next day. He recommended a hotel to stay overnight that had restaurants that we could walk to. We also needed a tow truck and he gave us the name of a towing company. We proceeded to the hotel and Chuck had already called the hotel and informed them that we would be arriving. Chuck was very informative of what needed to be done to the vehicle and costs prior to. We also did not know if we were going to have to Uber it to pick up our vehicle. Chuck informed us that his wife will pick us up and take us to the shop to get our vehicle. During this stressful time they took our worries and made it so easy for us as we had no idea what was around in Ocala. Needless to say, our vehicle got fixed and we could have not felt more appreciative for all they did to help us. I would recommend Pals to anyone that needs service for their vehicles. I cannot say enough for their outstanding service and customer relations!!!

Hey Susan, We are so glad to hear that you had a positive experience with us at Pals Ocala Auto Repair! It was our pleasure to go above and beyond for you and help you out in a stressful situation. We understand how frustrating it can be to have car trouble while traveling. We are happy that Chuck was able to assist you and make your stay in Ocala a little easier by recommending a hotel and towing company. We always strive to provide informative and transparent service to our customers, so we are glad that you felt well-informed about the repairs and costs. And we are happy to hear that you were able to get your vehicle fixed and back on the road. Thank you for recommending us to others, we truly appreciate it. We hope to see you again if you ever need any auto repairs in the future. Safe travels! Best, Pals Ocala Auto Repair

- PALS Ocala Auto Repair
2

We are sorry you feel this way and wish you safe travels.

- PALS Ocala Auto Repair
5

Great customer service and sincere staff. 100% recommend

We appreciate your recommendation! Please don't hesitate to give us a call if you need anything. Have a great week!

- PALS Ocala Auto Repair
5

Beyond the BEST! They diagnosed my weird shakey fan noise right away. The Master Mechanic explained the problem and fixed it in less than an hour!

Gerri, thank you so much for leaving us this review! We are so glad that we were able to get you back on the road safely. Give us a call if you need anything at all.

- PALS Ocala Auto Repair
5

Chuck and his crew don’t play..great place..I highly recommend to anyone looking for great prices and A-1 work.

Thanks for this review, Robert! So glad we could be of service to you and your vehicle. Please don't hesitate to reach out if you need anything.

- PALS Ocala Auto Repair
5

Amazing customer service! The technicians diagnosed and showed me the problem with radiator coolant level. Plus, they checked the battery and got me in my way safely and fast!

We appreciate your kind words, Gerri. Have a great week and please give us a call if you need anything.

- PALS Ocala Auto Repair
5

Had to cancel my original appointment but they were able to fit me in the following day. Kept me updated with what was going on and were able to get my 11 year old Fiat 500 back on the road despite my worst fears. They even sent me a you tube video of them working on the car. Very pleasant company to deal with .

Hey Bev! Thanks for taking the time to leave us a review. We're so glad we were able to fit you in the following day and get your Fiat back on the road. We know how stressful car troubles can be, so we're happy to hear we were able to ease your worries. And we love that you enjoyed the YouTube video of us working on your car - we like to keep our customers in the loop! Thanks again for choosing Pals Ocala Auto Repair. We appreciate your business and hope to see you again in the future. Take care!

- PALS Ocala Auto Repair
5

Excellent work and reasonable prices

Thanks for this review, Larry! So glad we could help you out. Give us a call if you need anything and have a great week!

- PALS Ocala Auto Repair
5

I have found my new home for my auto care, Chuck and his team are very honest, friendly and easy to communicate with. I highly recommend Pals if you are looking for quality auto care.

Debra, thank you for taking the time to leave such a positive review for Pals Ocala Auto Repair. We are thrilled to hear that you have found your new home for auto care with us, and we'll make sure Chuck gets this positive feedback. Our team takes great pride in providing honest, friendly, and easy customer communication. Thank you again for choosing Pals Ocala Auto Repair. We look forward to serving you in the future.

- PALS Ocala Auto Repair
PALS Ocala Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call PALS Ocala Auto Repair (352) 854-9300 if you have any issues in accessing any area of our website.