Ocala Auto Repair

I appreciated the clear communication. I always knew what was going on. PALS is very clean and organized which I like. I went to PALS because they have an exotic car professional but now I'll bring my domestic cars there too. Thank you PALS, the Audi is running great again.

Clean and organized. I was well informed before, during, and after. I went to PALS because they have an exotic car specialist but will now return with my domestic cars as well.

Great service at Pals! Thank you to Chuck and the whole team. Was on a road trip and had a car malfunction, they were a great help and got us out of there in under 20 minutes.

Very friendly and top notch and prompt swevice.

Chuck and Shelly was exceptional with customer service. I was not able to get my car fixed at the time due to traveling and had a blown engine. I would recommend the shop.

Chuck and Shelly customer service was exceptional. They were not able to fix my car due to traveling and having a blown engine. I would highly recommend them if you are traveling and need assistance with your car.

Our daughter’s 2006 Jeep began acting up while she was driving from VA to Ocala, to visit family. As her mom, I was very nervous. Chuck and Shelly were very understanding. While talking when we dropped off her Jeep, Chuck showed me pictures of all the 60’s muscle cars that they have done frame-off restorations on. Another point in their favor. No one is going to spend that kind of money unless the shop is excellent! Chuck quickly found the problem, had the necessary switch, and went on to look over the whole car to make sure she wouldn’t get stuck because of another issue. He said as a dad, he would want that for his daughter. That cemented my impression of PALS! Additionally, her repairs are warranted for 36 mo because the shop belongs to a repair network called Technet, with shops all over the US. Hopefully there is a Technet near her in VA, and that they will be able to give her Jeep the care it needs to keep her rolling, going forward. Excellent timely service by two caring people. I would not hesitate to bring my MB there, if needed while down to visit family.

Very helpful

Our daughter’s Jeep began acting up while she was driving from VA to Ocala. Luckily, I (also not from the area) found PALS by googling ‘best auto repair shops in Ocala’. I could not be happier with the excellent work, and most importantly to me as a mom, Chuck (the owner) going over her Jeep at no cost, to make sure it was road worthy for her 12 hr trip back to VA. Her repair is warranted for 36 mo bc the shop belongs to a network called Technet, with shops located all over the US. Chuck and Shelly took this freaked out mom, and chilled her right out, with their excellent work!

They did my first service on my 2020 ST Explorer. Thank you Ivan. He is a great technician. Such excellent service I only let them touch my ST. Explorer.