Ocala Auto Repair

Have been doing business there foing on15 years. always polite and willing to answer questions. Even will obtain the reason something needs to be done. They will not sell you something you do not need

Great Shop, Great People!

Great customer service, friendly staff, very reasonable rates, will out perform any dealership. Owners are wonderful people. Highly recommend.

I like the business, friendly and professional people.

Extremely helpful and always very welcoming and polite😁

Always a pleasure doing business with this company. Chuck takes good care of all our needs and works with us on the cost.

I found everyone at Pal's to be helpful and honest. I had seen some bad reviews but went anyway because they seem to know about VW beetles. I really don't understand the bad reviews as I only had good experiences with them. I was so happy with the job that they did on my bug that I brought back my truck just for service. No high pressure selling of services, they just explained what needed to be done, showed me the price and let me decide.

While traveling I had an engine problem, stopped overnight in Ocala and found Pal’s. Arrived before they opened, met Chuck who was so kind to listen to my sutuation. My truck was in the shop for diagnostics right away. There could have been a few causes, and they found the issue quickly and the repairs were completed earlier than promised. I also approved a couple other small items that needed fixing before continuing another 1200 miles to my destination. Got there with no more trouble! Thanks to Chuck, Shelly, and their team. Plus, they are in TechNet so the warranty is good near wherever I am.

Thourogh. You can trust Chuck.

Very friendly staff and very courteous. There were several problems that were pointed out by your service manager but unfortunately I’m on a fixed income and don’t have the money right now but when I do, your shop is where I’ll be going. The coupon I used said free tire rotation but I noticed that wasn’t done.