Ocala Auto Repair

Call Us Today: (352) 877-2729
5

Very informal right to the point good customer service.

We are honored you choose our team for service, James.

- PALS Ocala Auto Repair
5

Chuck and Shelly always works as a team to take care of their customers. A very dependable and reliable repair shop.

Thank you for the five stars, Tim & Melissa! :-) We appreciate your support.

- PALS Ocala Auto Repair
5

Great service

Thank you for your five-star review, Dana! We appreciate your support.

- PALS Ocala Auto Repair
5

Wonderful service! It was a Saturday and we were traveling from out of town. The staff really helped us out getting us back on the road again in a short amount of time. I really appreciate them!

We appreciate YOU, David. Thanks for allowing us the opportunity to serve. 👍🏻😄🚘

- PALS Ocala Auto Repair
1

We had previous experience with PALS. Problem was resolved, but very costly. Electronic issue with our 2013 VW CC. $3300 in December 2020. Car began running badly due to what seemed to be a fuel problem. Took the car in to PALS Friday afternoon. Invoice was sent by text for $613. We asked to have an oil change done in addition to the repairs. I received a text with the revised price. The cash price was $753.34, and the price to pay by credit card (VISA) was $779.71. A very hefty price for an oil change indeed. We picked up the car, and I noticed Chuck ran my card for $910.18. I asked for an explanation, and was told that his wife forgot to charge two hours labor, and the oil change was “no charge”. Didn’t make any sense at all. I will take this up with my credit card company, and would urge anyone considering doing any business with this company to steer clear.

We are sorry we made a mistake. We would love to try to make it right to retain you as a valued customer. Please feel free to reach out to us.

- PALS Ocala Auto Repair
5

They were awesome all the way around. Highly recommend Pal's for all your auto needs!!! Thank you Chuck for all your help and honesty!

It was an honor and a pleasure serving you, Victoria. We look forward to seeing you at the next service. :-)

- PALS Ocala Auto Repair
5

you did a great job getting us back on the road. Thanks, Ted

Thanks for the five stars! We appreciate you. :-)

- PALS Ocala Auto Repair
5

My all electric Fiat 500e needed a new 12v AGM battery. I tried other auto service centers that wouldn’t even sell me a battery because I had a electric car. Pals was able to solve my dilemma. They have the know how. A friend of my with a 500e had to have his car towed to Daytona to get his 12v battery replaced. He didn’t know about Pals.

Thanks for the rave review, Maxine. You’ve made our whole day! Thanks for coming in to see us. :-)

- PALS Ocala Auto Repair
5

Everything was great except communication, a quick text or call would be good

Thank you so much for the kind words, Mike! We appreciate your support. :-)

- PALS Ocala Auto Repair
5

7/30/2025. THIS TIME FOR A WINDSHIELD REPLACEMENT FOR THE SAME '57 CHEVY, AND REPLACEMENT OF THE A/C COMPRESSOR, AND REPLACEMENT OF THE FUEL TANK SENDING UNIT. THE WINDSHIELD WAS THE ORIGINAL, SO SAFE IT TO SAY WE WERE CONCERNED, NOT JUST ABOUT THE REMOVAL AND REPLACEMENT, BUT WHAT THE REPLACEMENT GLASS WOULD BE LIKE. THE CURRENT ORIGINAL WAS FACTORY TINTED THROUGOUT AND SHADED DARKER AT THE TOP. A SPECIAL CHALLENGE FOR PAL'S IS THAT THE WINDSHILED IS ENTIRELY ENCASED IN STAINLESS STEEL TRIM, WHICH IS EASY TO CRIMP AND/OR PERMANENTLY DAMAGE DURING DISASSEMBLY, EXPECIALLY SINCE IT HAS NEVER BEEN TOUCHED SINCE NEW. PREVIOUSLY I DID NOT KNOW THAT PAL'S IS CO-OWNED BY A COUPLE THAT ALSO OWNS A WINDSHIELD COMPLANY THAT CAN DO CLASSIC CARS. I BELIEVE THEIR GLASS COMPANY IS CALLED WINDSHIELD DIRECT. THE JOB WENT EXTREMELY WELL. THE NEW GLASS IS AN EXACT REPLACEMENT FOR WHAT CAME IN THE CAR WHEN IT WAS BUILT IN SEPTEMBER 1956 (I WAS THERE TO RIDE HOME IN IT). ALL THE WORK ON EVERYTHING WAS DONE PERFECTLY. THE STAINLESS TRIM LOOKS AS IF IT HAD NEVER BEEN TOUCHED. THE NEW RUBBER SEAL IS PERFECT. AND THERE IS NO SIGN ANYWHERE THAT WORK HAS BEEN DONE ON THE CAR. NOT ONE MARK, SCRATCH, CHIP, SCRAP OF MATERIAL, ETC. IT CAME BACK TO ME BETTER THAN WHEN I DROPPED IT OFF. THE CAR IS BLACK SO YOU KNOW ANY DAMAGE, NO MATTER HOW SLIGHT, WOULD BE VERY DIFFICULT TO HIDE. I SHOULD MENTION THAT EVEN THE UNDERSIDE OF THE DASH INSIDE THE CAR HAD TO BE DISSASEMBLED TO GET THE OLD WINDSHIELD OUT AND THE NEW ONE IN. TURNS OUT THAT STAINLESS STEEL TRIM ALONG THE BOTTOM OF THE WINDSHIELD IS ANCHORED BY BOLTS THROUGH THE UPPER FIREWALL INTO THE UNDER-DASH AREA. I'M GLAD I DIDN'T HAVE TO DO IT MYSELF. MY OLD BODY WOULD HAVE SUFFERED TERRIBLY. BY THE BY, STATE FARM PICKED UP THE WHOLE TAB, INCLUDING THE $400 SHIPPING TO GET THAT PERFECT NEW WINDSHIELD DELIVERED FROM THE WEST COAST. WELL DONE PAL'S. SPECIAL KUDOS TO JIMMY (HE'S THE OLD CAR EXPERT AT PALS). YOU HAVE NO IDEA HOW HARD IT IS FOR ME TO TURN OVER THE KEYS TO MY ’57 TO SOMEONE ELSE. UNTIL RECENTLY NO ONE EXCEPT ME, SINCE ITS FIRST OIL CHANGE, HAS EVER WORKED ON THIS CAR. I DROVE IT TO WORK FOR 45 YEARS AND DID EVERYTHING TO IT, EXCEPT CHANGE THE TIRES. I PAINTED IT, REUPHOLSTERED IT, RE-DID THE ENTIRE DRIVE LINE, ETC. ETC. SIMPLY PUT, I CAN’T PHYSICALLY DO IT ANY LONGER. ERGO WHY I AM SO PLEASED TO HAVE FOUND PAL’S WHEN WE FIRST MOVED HERE IN JAN 2021. 1/28/2025 THESE FOLKS ARE THE BEST. CHUCK, THE SHOP BOSS, IS GREAT TO WORK WITH AND LISTENS TO YOUR CONCERS/ISSUES/NEEDS. RICK AND JIMMY SPECIALIZE IN OLD IRON LIKE MINE, AND KNOW WHAT THEY'RE DOING. I CAN'T OFFER ANY BETTER KUDOS THAN I HAVE IN PREVIOUS RATINGS. IF THEY CAN'T DO THE WORK THAN I SUSPECT NOBODY CAN - ON ANYTHING YOU TAKE IN. AND AS ALWAYS, IT IS DONE RIGHT, AND AT A FAIR PRICE. Latest work done last Friday. Suspension. Same feelings as follow from my previous review: It’s difficult to offer up my ‘57 wagon to anyone for anything. However, I’m getting on in years and have a bum right leg. So after 65 years of singularly taking care of my ‘57, with only two prior exceptions (build the 700-R4 transmission for me in 2001, and changing the motor mounts for the ZZ4 engine in 2011), I needed to find a trustworthy, experienced, and honest place to change out my rear springs. Old school so to speak. We’re new to Ocala so started from scratch looking everywhere I could. Found Pal’s on line. Visited the shop. Chatted with Chuck. Decided to have them do it. In a word, JACKPOT. They did a great job. What else can I say? I hope I don’t need to have anyone else do anything to my baby, but I now know where I’ll go. Without hesitation.

Thank you, Dennis! We’re so happy to hear you hit the jackpot in finding us. We appreciate the opportunity to serve. 😄👍🏻❤️💯🙏

- PALS Ocala Auto Repair
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