Ocala Auto Repair

Thank you, Charles, for placing your trust in us to serve you and your Toyota Tacoma. We appreciate you and very much look forward to seeing you next time. :-)

Thank you for trusting us with your BMW and for the great review, Nelson. We look forward to seeing you again!

Margaret, we appreciate that you came in to see us on 9/7/2018! That was over a year ago and we apologize you still feel this way about us after all this time. According to the invoice, the Kia Rio that you brought in on 9/7/2018 was experiencing several different problems all noted on the paperwork as follows: "Customer was advised that vehicle has a bad transmission leak and vehicle has excessive timing belt noise. We sold a battery because the battery would not start the car in the parking lot, we performed a charging system test and the battery failed the test requiring a replacement battery. Part of testing the battery requires us to try and charge the battery, which takes 45min to 1hour, and that explains the wait that you experienced. We changed the oil in the car because Margaret asked for it at the counter when she asked us to check the battery." Margaret, the battery will always be cheaper off the shelf at a parts store instead of at a full-service garage. That should not be a surprise. Plus, we are certain that we told you about the leak and noise as a courtesy. Perhaps you lost the documentation? Either way, we wish you well and are here to serve you and your vehicle if you ever need us.

Thank you, Carlos! We look forward to seeing you again when we may be of service!

Our number one priority is to keep you safe! Thanks for taking the time to leave us such a wonderful review, Christine!

We sure appreciate you, Stewart & Jacki! Thanks for the great review!

Thank you, Jamie, for trusting us with your truck and for the great review!

We are sorry you feel this way, Jay. Our prices reflect our extra care, warranty service, and our professional team of master-level technicians. Here's an analogy we like to use. If you go to the grocery store and buy a steak, you would cook it at home, right? You would never take your steak over to a restaurant and ask them to cook it for you and then get upset that they charged you for their services, correct? We wish you the best and hope that you can repair your vehicle with your own parts, your own skills, and your own equipment.

Thanks for coming in to see us with your Mazda, Susan. We hope to provide a 5-star auto repair experience next time. 😄👍🏻🚘

Thank you, Bart, for the great review. We sure appreciate you!