Ocala Auto Repair

Call Us Today: (352) 877-2729
5

Quality service, friendly and honest employees.

Thank you, Betsy!

- PALS Ocala Auto Repair
5

Chuck and Shelly were amazing to me!

Awww! Thank you, Maria!

- PALS Ocala Auto Repair
5

Chuck and his team of personnel are wonderful, highly recommend.

We sure appreciate referrals and great reviews. Thank you, Rebecca!!

- PALS Ocala Auto Repair
5

Everyone at PALS was polite and knowledgeable. Nice to deal with an auto service center like PALS.

Sweet! Thank you, James!

- PALS Ocala Auto Repair
5

I have had work done with Pals in the past but I had moved from where I was close to them (within 2 miles). I then started to go to shops for my auto maintenance that were a bit closer. I was in need of a wheel alignment and went to start searching for the best deal. That's where Pals came back into my life. They had a Groupon for exactly what I needed. I went for the 1-year alignment and brought in my car. I thought I was due for brakes as well so I let Shelly know that and she said they would take a look. Next thing I receive a call from Chuck asking what problem I had with the brakes. I let him know that I wasn't having any issues but with just getting the tires done figured it was time for the brakes as well. He informed me that they DID NOT need to be replaced. All I need was a brake flush fluid replacement done. I was overjoyed that I didn't need brakes but even more impressed with the fact they called and let me know I didn't need them. That could have easily been a quick sale for them but instead, they were honest and only told me what I needed. Of course I got the brake flush done and I will be going back to get my brakes done when needed in about 15k miles I was told. I highly recommend Pals. They really are your Pal!

5

Thanks for awarding our auto repair team with five stars, Daynna! We appreciate you. :-)

- PALS Ocala Auto Repair
5

Stopped in after buying replacement tail light bulbs at the neighboring Advacne Auto Parts store. They installed them for free while I waited.

Thank you, Hap! We sure appreciate your business and you taking the time to leave us such a great review!

- PALS Ocala Auto Repair
1

Just came in with a cracked radiator and got told it was going to be $1300!! Wants to replace all this other stuff that didn’t need to be replaced.. then said he will only do the radiator for $800! He’s crazy!!

We are sorry you feel this way, but in our shop, we are going to tell you all the things that need to be done on your car so you can be safer, make intelligent decisions, and your car will last longer. We don't take shortcuts here and our pricing reflects our extra value and care. We don't ever want our clients to have their car broken down and on a tow truck.

- PALS Ocala Auto Repair
1

Had a vehichle broken down in their parking lot. But wouldn't let me buy my parts from the advanced auto that is attached to their building. They obviously want to make up prices on parts. I'm an auto tech as well, we would never turn away business based off of who purchases parts, especially when the parts store is attached. I will never bring a car here again and will let everyone I know not to go here. That's just poor business. Hopefully that advanced auto parts gets lots of business without Pals.... pathetic.

We are sorry you feel this way, but your request is unreasonable. It's like you bought a steak at the grocery store next to a restaurant and asked the restaurant to cook the steak for you. Just because our shop is located next door to the auto parts store does not mean we will install customer-supplied parts. When you work with our team, you are paying for the parts we obtain and our labor. What you get in return is a repaired vehicle that is backed by a 3-year/36,000-mile Parts and Labor Warranty that covers you Nationwide. If you decide to change your mind, we would love to be of service to you so you and your truck can continue to travel safely on your journey.

- PALS Ocala Auto Repair
5

Very kind and officiants in their work and diagnosis had me rolling in one day.

Thanks for placing your trust in us, Deborah! We're glad we could help. :-)

- PALS Ocala Auto Repair
PALS Ocala Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call PALS Ocala Auto Repair (352) 854-9300 if you have any issues in accessing any area of our website.