Ocala Auto Repair

Over priced, slow, repeatedly returned car for ride service.

Appointment made, told to expect an hour, arrived for appointment, told 3 hours and to drop off with no arrangements 👎

Thank you Chuck, Shelly and the team at Pals for getting my transmission replaced with such urgency! Chuck took the time to go over my options with me as far as getting my truck running again and really helped me to understand the best way to maintain my new one as far as regular maintenance. We usually have a larger corporate auto shop work on all of our vehicles, but with their slacking customer service, I can confidently say that Pals will be our newest repair shop. Thank you guys for making a terrible vehicle situation into a great experience.

Thank you Chuck, Shelly and the team at Pals for getting my transmission replaced with such urgency! Chuck took the time to go over my options with me as far as getting my truck running again and really helped me to understand the best way to maintain my new one as far as regular maintenance. We usually have a larger corporate auto shop work on all of our vehicles, but with their slacking customer service, I can confidently say that Pals will be our newest repair shop. Thank you guys for making a terrible vehicle situation into a great experience.

Not a reasonably priced place to fix your vehicle, to fix a simple AC job the guy is quoting over$1700 and charged me $120 for diagnosis when I'm already telling him what needs to be done and made me wait hour and a half for nothing. I went to AutoZone and fixed ac for $52. This guy not honest, they are out there to get your money, by the way very sweet talker, almost made me fall for it. Luckily God has given common sense and it came handy.

By far the most honest, kindest people I have run into in a very long time! Chuck and his wife make you feel so comfortable, and make you feel like a part of the PALS family as soon as you walk in the door. I will be back for any further car repairs or oil changes! Thank you to everyone who worked quickly and lovingly on my 07 Sorento!

The kindest, most honest place I have ever gotten my car serviced! I would recommend this place to everyone I meet. I will definitely be back! Thank you so much everyone!

Chuck has taken care of our car a few times now and does an amazing job. Having a specialty car, I trust very few to work on it... Pals does a great job every time.

I am always satisfied with the job and know that they will meet my expectations. Very nice, helpful and positive attitudes with all the employees.

Chuck was amazing so honest and kind. They did an amazing job with my car! I won’t go anywhere else! I’m new to Ocala and feel blessed to have found Pals.