Ocala Auto Repair

Call Us Today: (352) 877-2729
5

Everyone from the office staff to the owners at PAL'S are wonderful, honest, helpful, courteous, knowledgeable, respectful, dependable and a rarity in this day and age. If you are looking for a repair shop that you can trust without question PAL'S is it.

Yay! Thank you so much for the wonderful review, Jody! We sure appreciate you!

- PALS Ocala Auto Repair
5

Would never have anyone other than lester and chuck take care of my vehicles. They make sure my family is in good hands.

We love taking good care of your family, Travis. Thank you for the wonderful review!

- PALS Ocala Auto Repair
5

Whenever I take my vehicle to palace they always do good by me Chuck is absolutely fantastic knows his cars in Shelley's beautiful behind the counter

Thank you so much, Charles, for your loyalty and the wonderful review!

- PALS Ocala Auto Repair
5

They treated me good

Thank you, Larry!

- PALS Ocala Auto Repair
5

I 100% trust Pal's with my car. They only do what is necessary and are fair and honest. Chuck, Shelly and Ivan are great to work with and go above and beyond to work with you and your busy schedule. I would never take my car anywhere else. If you want people who truly won't take advantage of you and your wallet I most definitely suggest you take your car to Pal's for honest service! Thank you Pal's team! Patty A.

Thank you for the kind words, Patty! We appreciate your ongoing support. Have a wonderful week! :-)

- PALS Ocala Auto Repair
1

Over priced, slow, repeatedly returned car for ride service.

We would love the opportunity to sit down and discuss your concerns with you, either over the phone or in person, to try and earn another opportunity to service your vehicle. Please call 352-854-9300 and ask for Chuck.

- PALS Ocala Auto Repair
1

Appointment made, told to expect an hour, arrived for appointment, told 3 hours and to drop off with no arrangements 👎

We are sorry you feel this way, Susan. We apologize for your inconvenience and we hope to win you back and have another opportunity to service your vehicle.

- PALS Ocala Auto Repair
5

Thank you Chuck, Shelly and the team at Pals for getting my transmission replaced with such urgency! Chuck took the time to go over my options with me as far as getting my truck running again and really helped me to understand the best way to maintain my new one as far as regular maintenance. We usually have a larger corporate auto shop work on all of our vehicles, but with their slacking customer service, I can confidently say that Pals will be our newest repair shop. Thank you guys for making a terrible vehicle situation into a great experience.

Thank you, Alex, for the heartfelt review. We are thrilled you are pleased with our service and we appreciate you for wanting to be with us for a long time as your auto repair team! Have a fabulous week! 🚘👍🏻😄

- PALS Ocala Auto Repair
5

Thank you Chuck, Shelly and the team at Pals for getting my transmission replaced with such urgency! Chuck took the time to go over my options with me as far as getting my truck running again and really helped me to understand the best way to maintain my new one as far as regular maintenance. We usually have a larger corporate auto shop work on all of our vehicles, but with their slacking customer service, I can confidently say that Pals will be our newest repair shop. Thank you guys for making a terrible vehicle situation into a great experience.

Thank you, Alex, for the heartfelt review. We are thrilled you are pleased with our service and we appreciate you for wanting to be with us for a long time as your auto repair team! Have a fabulous week! 🚘👍🏻😄

- PALS Ocala Auto Repair
1

Not a reasonably priced place to fix your vehicle, to fix a simple AC job the guy is quoting over$1700 and charged me $120 for diagnosis when I'm already telling him what needs to be done and made me wait hour and a half for nothing. I went to AutoZone and fixed ac for $52. This guy not honest, they are out there to get your money, by the way very sweet talker, almost made me fall for it. Luckily God has given common sense and it came handy.

We are sorry you feel this way, Nick, but in our shop, we take the extra time and effort to tell you all the things that need to be done on your Mercedes and your air conditioning. Our goal is to help you be safer, make intelligent decisions, and help your car last longer. We don't take shortcuts here and our pricing reflects our extra value and care. We don't ever want our clients to have their car broken down and on a tow truck.

- PALS Ocala Auto Repair
PALS Ocala Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call PALS Ocala Auto Repair (352) 854-9300 if you have any issues in accessing any area of our website.