Ocala Auto Repair

I took my 2006 Mini Cooper S in with a broken off dipstick. They tried different ways to retrieve but ended up having to pull pan. Luckily they found a very worn out balancer saving “ would have been serious breakdown”. Gave me price and was repaired quickly. Service was Awesome!

When I brought my prius in for a free oil change and tire rotation, my car worked fine. When I got my car back it doesn't go over 60, it looses traction control at 45 and won't run unless the key is actually plugged in. When asked about it, I was told by Patrick that it was a coincidence. As a mechanic, I would never recommend 2 things: 1. Don't ever tell someone that something wrong with their car is a coincidence and 2. Never bring your vehicle to Pals. (It is impossible to overstate how much I recommend anywhere but Pals.

Always professional and looking out for my safety. They make me feel like family.

Quality service, friendly and honest employees.

Chuck and Shelly were amazing to me!

Chuck and his team of personnel are wonderful, highly recommend.

Everyone at PALS was polite and knowledgeable. Nice to deal with an auto service center like PALS.

I have had work done with Pals in the past but I had moved from where I was close to them (within 2 miles). I then started to go to shops for my auto maintenance that were a bit closer. I was in need of a wheel alignment and went to start searching for the best deal. That's where Pals came back into my life. They had a Groupon for exactly what I needed. I went for the 1-year alignment and brought in my car. I thought I was due for brakes as well so I let Shelly know that and she said they would take a look. Next thing I receive a call from Chuck asking what problem I had with the brakes. I let him know that I wasn't having any issues but with just getting the tires done figured it was time for the brakes as well. He informed me that they DID NOT need to be replaced. All I need was a brake flush fluid replacement done. I was overjoyed that I didn't need brakes but even more impressed with the fact they called and let me know I didn't need them. That could have easily been a quick sale for them but instead, they were honest and only told me what I needed. Of course I got the brake flush done and I will be going back to get my brakes done when needed in about 15k miles I was told. I highly recommend Pals. They really are your Pal!