Ocala Auto Repair

So nice & professional. It was not having a great honest mechanic!

Great job.

5 stars great people better service

Very nice and straightforward people. They broke down the details of the service ahead of time before the work started. Very happy with the service and will definitely return.

This place is the worst ever. I brought my car in for a check up an they told me that it would need a certain part and it would cost me about $200.00 or so and would need to be kept over night . I get a call the next day and the so called “manager” Chuck told me that it was going to cost about 1400 dollars. I told him that I would come get my car not to touch it . I went up to the shop with a friend and asked to speak to the manager and chuck rudely said that he was the manager. Did you know that you should have your employees take a coustomer service course before speaking to some one like that... Chuck is very rude and nasty. We tried to explain to him that the person we dealt with yesterday told us that what he did would fix the problem.. This business should not be open to the public the way they treat a customer

on time, a very fair price and 3 yr warranty. I am happy

you are the greatest and speedy

I had just moved the Ocala area and had car trouble on the way. I saw an ad for PALS in a coupon book and decided to call. I had an appointment within an hour. Unfortunately the repairs were more involved than I had hoped for and couldn’t be completed that day. I needed a ride home so Shelly drove me to my home that evening which was around 20 miles away. By 8:30 the next morning I received a text from Chuck with even more bad news. Even though I’d had my car thoroughly checked over by a shop 3 days before I moved, Chuck”s crew found many safety concerns that he recommended be repaired. By doing them at the same time I was able to save labor costs. I appreciate all the concern and courtesy extended by everyone there. I even met Linda, one of the owners. She treated me like I’d been a customer for a lifetime. Because of the friendly customer service I received there, I now AM a customer for life. Thank you, thank you!!

The previous company before pals Ocala wasn’t good. But pals Ocala has good prices and they gave me a review of the things I needed to keep my car in check, which is something other places don’t really do. I recommend this place They’re good with volkswagens too !

Chuck, Patrick, Shelley, and the whole were phenomenal in helping us get our cars up to par. They were kind, fair, and oh so helpful. Thank you for your expertise!