Ocala Auto Repair

Call Us Today: (352) 877-2729
5

Work was done in a timely manner

5

The staff was very helpful in taking care of my car and with the inspection. However I feel that on some issues the staff was a little pushy and was looking for me to spend more money instead of looking for the best interest of my car.

Didn't mean to make you feel pressured, just wanted to explain what your car required to be repaired and serviced for trouble free operation.

- PALS Ocala Auto Repair
5

They did a great job on my car and they were very friendly!

5

Great, friendly service every time I come in. They keep me up to date on the status of my vehicle and what it needs but, don't pressure me. I don't taken my vehicles anywhere else.

thank you so much for the kind words

- PALS Ocala Auto Repair
5

Pal's Auto Repair did an excellent job repairing my vehicle. I am very pleased to find a repair shop that I can trust! I highly recommend them.

Thank-you Jo Ann!

- PALS Ocala Auto Repair
5

Fast, friendly service. If you are looking for a car repair shop that you can trust, this is the place. They did great work, repairs were as discussed, ( no crazy add ons), & finished when promised. Great experience!!

Thank-you Cyndi!!

- PALS Ocala Auto Repair
1

Very expensive. Had $891 worth of brake work done in June and now we are experiencing the same issues 7 months later.

Hi Shannon, The brake work provided by Pal's Ocala Auto Repair is covered by a 36 month / 36000 miles Parts and Labor Nationwide Warranty All you need to do to obtain FREE warranty repairs is call (866) 588-0728. Our operators are standing by 24/7 to assist you! Or please reach out to us at (352) 854-9300 or stop by at your earliest convenience so that we can help you!! J. Patrick

- PALS Ocala Auto Repair
5

Service quick Honesty to me seems a great part of company's service

thank you so much

- PALS Ocala Auto Repair
5

Patrick and his team were very friendly and made sure that my truck was taken care of.

Thank-you Aaron!

- PALS Ocala Auto Repair
1

Do not buy a Groupon or go to this shop. The lady at the counter is so amazingly sweet. But the owner Chuck is not a nice guy. I called to make an appointment for an oil change, Chuck said no appointment needed we are not busy just stop by so within ten minutes I arrived to find that I don't need an appointment but it would take about 3 hours!! So I made an appointment for an early appointment a couple days later. I walk in with him trying to up the price to 20 or so dollars more on top of the amount of the Groupon. I have gotten Groupons for oil changes and never had a problem ever. Two experience s with Chuck and such a bad experience. I bought two Groupon so I called after walking out crying. I asked can I use both of the Groupon I bought that's 30 bucks for a oil change. He said he would call back and see what the cost would be, I thought OK maybe this guy has a heart after all. Well no phone call back. Guess I was wrong! Do not go here no mater the cost of the Groupon I'm sure this shady guy will try to squeeze whatever he can out of you.

Hi Cesur, The reason that we haven't responded is because we have tried to find your service history in our records. We cannot find you and if we don't have a historical record we can't investigate and help you. Please call us at 352-854-9300 and ask for Patrick so that we can clarify what happened and help you! We value all of our customers and we want to assist you with your complaint. J. Patrick

- PALS Ocala Auto Repair
PALS Ocala Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call PALS Ocala Auto Repair (352) 854-9300 if you have any issues in accessing any area of our website.