Do not buy a Groupon or go to this shop. The lady at the counter is so amazingly sweet. But the owner Chuck is not a nice guy. I called to make an appointment for an oil change, Chuck said no appointment needed we are not busy just stop by so within ten minutes I arrived to find that I don't need an appointment but it would take about 3 hours!! So I made an appointment for an early appointment a couple days later. I walk in with him trying to up the price to 20 or so dollars more on top of the amount of the Groupon. I have gotten Groupons for oil changes and never had a problem ever. Two experience s with Chuck and such a bad experience. I bought two Groupon so I called after walking out crying. I asked can I use both of the Groupon I bought that's 30 bucks for a oil change. He said he would call back and see what the cost would be, I thought OK maybe this guy has a heart after all. Well no phone call back. Guess I was wrong! Do not go here no mater the cost of the Groupon I'm sure this shady guy will try to squeeze whatever he can out of you.
Hi Cesur, The reason that we haven't responded is because we have tried to find your service history in our records. We cannot find you and if we don't have a historical record we can't investigate and help you. Please call us at 352-854-9300 and ask for Patrick so that we can clarify what happened and help you! We value all of our customers and we want to assist you with your complaint. J. Patrick
- PALS Ocala Auto Repair